Draft:SGRwin (software)
Network management system software
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SGRwin is a proprietary, multi-vendor network management system (NMS) developed by the Spanish company CIC Consulting Informático. It targets mission-critical communications in sectors such as electric utilities, transportation and public infrastructure, and is used to manage combined IT and OT environments in the context of IT/OT convergence.[1][2] The product implements functions aligned with the FCAPS model and supports a multiple of telecom and industrial protocols, including IEC 61850.[3][4]
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| SGRwin | |
|---|---|
 | |
| Developer | CIC Consulting Informático |
| Initial release | 1995 |
| Operating system | Windows Server (server); web-based client |
| Type | Network management system |
| License | Proprietary |
| Website | www |
History
SGRwin was released by CIC in 1995 as a Windows-based network management solution for mission-critical companies.[5] Over time it expanded from PDH/SDH networks to IP/Ethernet devices, incorporating OSS-type capabilities (e.g., end-to-end circuit provisioning and inventory) and support for substation automation (IEC 61850).[6][7]
Architecture and features
SGRwin acts as a vendor-agnostic umbrella NMS for mixed IT/OT environments, facilitating IT/OT convergence in critical infrastructure. It consolidates data from heterogeneous equipment and EMSs into a unified web console and maps its modules to the FCAPS model.[2][4]
The platform is deployed on-premises on Windows Server and supports distributed/multi-region and high-availability deployments. It exposes APIs for integration with OSS/BSS and ITSM.[8]
Fault management
Real-time alarms, correlation and root-cause analysis with noise reduction and geographic visualization.[9]
Configuration management
Unified multi-vendor configuration, backups/restores and end-to-end (E2E) service/circuit provisioning.[8]
Inventory / resources (Accounting)
Auto-discovery and asset inventory (model, firmware, location), capacity reporting and service impact mapping.[10]
Performance and SLA
Traffic and health KPIs, thresholds, historical trends and SLA reporting.[3]
Security
Role-based access control, auditing, LDAP/AD integrations and AI-assisted anomaly detection (AIOps).[11]
| Scope | Summary |
|---|---|
| Approach | Vendor-agnostic umbrella NMS for IT/OT convergence in critical networks.[4][1] |
| FCAPS | Fault, Configuration, Accounting, Performance, and Security.[3][9] |
| Protocols (OT/IT) | Examples: IT (SNMP, Syslog, HTTPS APIs); OT/telecom (PDH/SDH, MPLS-TP, IEC 61850, Modbus).[3][8] |
| Deployment | On-premises Windows Server; distributed/HA options; integration with OSS/BSS and ITSM.[4][10] |
| Security & compliance | Roles, auditing; alignment with ENS and objectives of the EU NIS2.[12][11] |
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