Kampyle (software)
Israeli software company
From Wikipedia, the free encyclopedia
Kampyle is a software and website feedback analytics company founded in 2007 and based in Ramat Gan, Israel.[1][2][3] Kampyle's feedback service is used to improve a company's ability to understand their website users and customer analytics.[4][5][6][7] Kampyle was acquired by Medallia in October 2016.[8]
The Kampyle development center is located in the Diamond Exchange District in Tel Aviv, Israel | |
| Company type | Private |
|---|---|
| Industry | Internet, computer software |
| Founded | 2007 |
| Headquarters | , Israel |
| Services | Customer feedback management services, lead generation, web analytics |
| Website | www |
Overview
The company's instant feedback is enabled in part by the use of a feedback button that can be placed on websites, or a survey as a feedback option.[7][9][10] The software also has a rater, whereby users can rate a website per their satisfaction with it on a scale of one to five.[9] Such feedback can enable companies and webmasters to assess consumer satisfaction with websites and can aid in the discovery of problems on websites.[9] Kampyle's service also enables companies to generate sales lead generation from customers that "identify themselves as sales prospects".[6]
The feedback platform has 60 language translations.[11] In 2008, Kampyle's feedback base was usable in unison with Google Analytics, a web analytics service provided by Google that tracks and reports website traffic, and Nuconomy, enabling "side-by-side analysis of user feedback and website analytics".[7][11][12][13] The company's software is also used on mobile phones and in retail stores.[14]