Lillian Glass

Academia

Glass became an associate professor at the University of Southern California (USC). She held joint appointments with the school of medicine,^[12] department of medical genetics, school of dentistry and department of speech communication. She was a researcher at the University of Southern California Speech Research Lab.^[13]

Private practice

Glass began her private practice in Beverly Hills, California, treating patients with speech and hearing difficulties. Her practice progressed to training actors for movie roles. One of her first clients included Dustin Hoffman whom she taught to sound like a woman for Tootsie.^[14] She taught deaf actress Marlee Matlin^[2] how to speak publicly when Matlin spoke at the 60th Annual Academy Awards and coached her with speaking roles in various films.^[15] Glass also worked with Sean Connery,^[16] Dolly Parton,^[17] Rob Pilatus and Fabrice Morvan of Milli Vanilli coaching them at a press conference when they returned their Grammy Award,^[18] Fran Dresher,^[19][20] Julio Iglesias,^[2] Andy García, Rob Lowe, Mickey Rourke and Dolph Lundgren.^[2] Caitlyn Jenner worked with Glass to learn how to feminize her voice and body language as she transitioned.^[9]

Glass has lectured on the topic of communication and body language throughout the world.^[21]

Media

Glass began her television career as a co-host on Alive and Well on USA Network^[20] and as a psychology reporter for KABC. She has since appeared as a commentator on a variety of news, reality and talk shows, including Good Morning America, Today,^[22] CNN, MSNBC, Inside Edition, 20/20,^[23][24] Dancing With the Stars (Season 8), Millionaire Matchmaker,^[25] Busted and Disgusted, and Dr. Phil.

Glass has written a monthly body language column for Cosmopolitan.^[26] She publishes "Dr. Lillian Glass Body Language Blog" and also writes about celebrities and newsmakers in her column Reading People for Psychology Today.^[27] She has contributed to Women in Crime Ink.

Film director/producer

Glass appeared as herself, a body language expert, in the films Love Talk and Body Language Decoded. Glass began a film career as a director and producer in 2017, She directed and produced:

• Reinventing Rosalee (2018) about Glass' mother, Rosalee, a Holocaust survivor^[28]
• De-Escalation, which presents seven major high-profile cases of police brutality and what could have been dealt with differently
• Feisty Fighter The Marnezba Tackett Story
• Hey Beautiful, a documentary about a woman with a facial deformity who never thought she would find love, only to celebrate her 32nd wedding anniversary^[29]

Noise pollution awareness advocacy

As a USC professor, Glass warned the public against the dangers of noise pollution.^[12]

"Toxic people"

The concept of "toxic people" as it's used in modern vernacular was popularized and coined by Glass in her 1995 book Toxic People - 10 Ways of Dealing with People Who Make Your Life Miserable.^[30] El País wrote of the term "Though it is difficult to say with any certainty when the phrase was first used, it's like[ly] that the "toxic" tag was coined by U.S. author Lillian Glass, who published her book Toxic People in 1995. Her work became a worldwide best-seller and the irresistibly evocative term began to spread. On her website, Glass, who has no psychological training, calls herself "the first lady of communication.""^[30]

Publications and books

Glass has published in various professional journals, including the New England Journal of Medicine.^{[31][32][33][34]}

Books by Glass covering human behavior, communication skills and body language, include:

• How to deprogram your valley girl. Workman Pub. 1982. ISBN 978-0894802393.^[35]
• Talk to win – Six steps to a successful vocal image. Perigee Trade. 1988. ISBN 978-0399513862.
• Confident conversation. PIATKUS BOOKS. 1991. ISBN 978-0749910853.
• He says, she says : closing the communication gap between the sexes. New York: Perigee Books. 1993. ISBN 978-0-399-51812-6.
• Attracting terrific people – how to find and keep the people who bring your life joy. St Martins Press. 1997. ISBN 978-0312150587.
• The complete idiot's guide to verbal self defense. Alpha. 1999. ISBN 978-0028627410.
• The complete idiot's guide to understanding men and women. Alpha. 2000. ISBN 978-0028624143.
• Toxic Men: 10 Ways to Identify, Deal with, and Heal from the Men Who Make Your Life Miserable. Adams Media. 2010. ISBN 978-1440500077.
• Toxic people – 10 ways of dealing with people who make your life miserable. Your Total Image Publishing. 2015. ISBN 978-1929873449.
• 50 ways my dog made me into a better person. Your Total Image Publishing. 2015. ISBN 978-1929873319.
• Bikram vocal yoga – Voice communication and body language skills to increase confidence and enrich your life
• I know what you're thinking – using the four codes of reading people to improve your life
• Guide to identifying terrorists through body language with former FBI Special Agent D. Vincent Sullivan
• The body language advantage: maximize your personal and professional relationships with this ultimate photo guide to deciphering what others are secretly saying in any situation
• The body language of liars – From little white lies to pathological deception – How to see through the fibs, frauds and falsehoods people tell you every day (2014), Career Press, Inc.