MetroWest Regional Transit Authority

Bus and paratransit service in Massachusetts From Wikipedia, the free encyclopedia

The MetroWest Regional Transit Authority (MWRTA) is a regional public transit authority in the state of Massachusetts providing bus and paratransit service to sixteen municipalities in the Boston MetroWest. The MWRTA was formed in 2006 and began service on July 1, 2007, with the purpose of filling a void in public transportation service in the MetroWest. Funding for the MWRTA comes partially from the state and local governments of the communities it operates within.[3]

Founded2006
Headquarters15 Blandin Avenue, Framingham, Massachusetts, U.S.
LocaleMetroWest, Massachusetts
Service area
Quick facts Founded, Headquarters ...
MetroWest Regional Transit Authority (MWRTA)
Map of the MetroWest Regional Transit Authority (MWRTA) service area in green with the central hub town of Framingham in blue.
Founded2006
Headquarters15 Blandin Avenue, Framingham, Massachusetts, U.S.
LocaleMetroWest, Massachusetts
Service area
Service type
Routes20
HubsFramingham, Massachusetts
FleetFord E-Series cutaways
Annual ridership747,451 (2025)[1]
OperatorKeolis[2]
AdministratorJim Nee
Websitemwrta.com
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Service

A white and green minibus stops to pick up passengers, including two bicyclists.
A route 4N bus at the "Banana Lot" next to Framingham station in 2025
A white minibus stopped at the parking lot at Riverside station
A MassBay Riverside shuttle at Riverside station in 2025
A sign to the right reads "MetroWest Regional Transit Authority - 15 Blandin Avenue", with a minibuses and various cars parked in a lot in the background, and a bus station in the background.
The MWRTA Blandin Avenue hub in Framingham

Routes

As of 2025, the MWRTA operates 16 fixed routes that provide all-day service. Most operate seven days a week; routes 6, 10, 15, and the MassBay shuttles do not operate on weekends.[4]

More information Route, Description ...
Route Description MWRTA Link
1 Route 9 from the Natick Mall to Woodland MBTA Station Link
2 Clockwise Framingham Route Link
3 Counter Clockwise Framingham Route Link
4N North Framingham Route Link
4S South Framingham Route Link
5 Hopkinton Route Link
6 Holliston to Milford Route Link
7 Framingham to Marlborough Route Link
7C Marlborough Connector Route Link
9 Route 9 from the Natick Mall to Staples Corporate Offices Link
10 Natick Counter Clockwise Route Link
11 Natick Clockwise Route Link
14 Milford Route Link
15 Hudson Route Link
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  • MBC Shuttle
  • MassBay Riverside

As of 2025, the MWRTA operates 3 commuter shuttles that run Monday–Friday at peak hours, plus two hospital shuttles with limited Tuesday–Thursday service.[5]

  • 495 Connector
  • Mathworks Natick Shuttle
  • MathWorks Framingham Shuttle
  • Framingham Natick Wellesley Boston Hospital Shuttle
  • Sudbury Wayland Boston Hospital Shuttle

Paratransit

Per ADA requirements, the MWRTA provides paratransit service, which is branded as MetroWest Ride.[6]

Microtransit

The MWRTA operates a microtransit service branded as Catch Connect. As of 2025, it is available in Wellesley, Sudbury, Hudson, Berlin, Framingham, Natick, Milford, and Hopedale, plus several destinations in other municipalities.[7]

History

In 2006, an Economic Stimulus Bill passed in the Commonwealth of Massachusetts included legislation pushed by Karen Spilka and other MetroWest area legislators.[8] The legislation opened the possibility of a new Regional Transit Authority to be formed in the MetroWest region. The legislation states that any community providing an annual assessment to the Massachusetts Bay Transportation Authority (MBTA) but not served directly by the MBTA may form their own Regional Transit Authority (RTA) using that funding instead.[9]

Under the advisement of the legislation, the MWRTA was created in Framingham with the neighboring communities of Holliston, Hopkinton, Natick, Ashland, and Wayland. At the time, Framingham had its own community bus system called The LIFT (Local Inter Framingham Transit).The newly formed MWRTA was based on The LIFT. With this system, the communities of the MWRTA would have a basis for their new RTA.[10]

As part of the growth of the MWRTA and due to Natick joining the system, Natick's own Neighborhood Bus system was incorporated into the MWRTA in the summer of 2008.[11] Prior to the creation of the MWRTA, the Massachusetts Bay Transportation Authority (MBTA) provided part of its paratransit service, called The Ride to Framingham and Natick. On July 1, 2009, administration of paratransit service to Framingham and Natick switched from the MBTA to MWRTA in alignment with the change in assessments paid to the MWRTA by those communities rather than to the MBTA.[6]

MWRTA began microtransit service branded as Catch Connect in Wellesley in February 2021. It replaced fixed route 8 the next month. The service was expanded to Framingham and Natick on weekends beginning in July 2021. Saturday-only Catch Connect service in Hudson and part of Marlborough began in June 2022; it was expanded to weekdays in June 2023.[12][13]

The MWRTA acquired larger 29-foot (8.8 m) transit buses in 2025 for use on route 4N, the system's busiest route.[14][15]

Ridership

More information State Fiscal Year, Fixed Route ...
Annual Ridership by Service Type
State Fiscal Year Fixed Route Demand Response Full System
2013 561,012 124,369 685,381
2014 475,848 113,836 589,684
2015 525,442 118,327 643,769
2016 529,850 176,524 706,374
2017 547,674 228,835 776,509
2018 596,313 231,325 827,638
2019 592,164 208,608 800,772
2020 474,988 147,082 622,070
2021 192,968 66,763 259,731
2022 219,304 119,022 338,326
2023 328,185 151,591 479,776
2024 403,434 160,043 563,477
2025 547,394 200,057 747,451
2026* 678,744* 228,762* 907,506*
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* Estimated based on Q1 data.


References

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