Consumers, Estate Agents and Redress Act 2007
Act of the Parliament of the United Kingdom
From Wikipedia, the free encyclopedia
The Consumers, Estate Agents and Redress Act 2007[a] (c. 17) is an act of the Parliament of the United Kingdom.
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Long titleAn Act to make provision for the establishment of the National Consumer Council and its functions; to make provision for the abolition of other consumer bodies; to make provision about the handling of consumer complaints by certain providers; to make provision requiring certain providers to be members of redress schemes in respect of consumer complaints; to amend the Estate Agents Act 1979; to make provision about the cancellation of certain contracts concluded away from business premises; and for connected purposes.
Introduced byLord Truscott[1]
Territorial extent[b]
| Act of Parliament | |
| |
| Long title | An Act to make provision for the establishment of the National Consumer Council and its functions; to make provision for the abolition of other consumer bodies; to make provision about the handling of consumer complaints by certain providers; to make provision requiring certain providers to be members of redress schemes in respect of consumer complaints; to amend the Estate Agents Act 1979; to make provision about the cancellation of certain contracts concluded away from business premises; and for connected purposes. |
|---|---|
| Citation | 2007 c. 17 |
| Introduced by | Lord Truscott[1] |
| Territorial extent | [b] |
| Dates | |
| Royal assent | 19 July 2007 |
| Commencement | various[c] |
| Other legislation | |
| Amends |
|
Status: Amended | |
| History of passage through Parliament | |
| Text of statute as originally enacted | |
| Revised text of statute as amended | |
| Text of the Consumers, Estate Agents and Redress Act 2007 as in force today (including any amendments) within the United Kingdom, from legislation.gov.uk. | |
Background
Before the act was passed, two thirds of estate agents fell under the Ombudsman for Estate Agents, a voluntary scheme set up by the industry.[2]
Provisions
The Property Ombudsman's scheme is an official redress scheme under the act.[3] Letting agencies are not required to belong to a scheme under the act.[4]
The act also established Consumer Focus, replacing Energywatch, Postwatch and the National Consumer Council, as a public body to represent consumers.[5][6]
