Liveops
American telecommunications company
From Wikipedia, the free encyclopedia
Liveops is an outsourcing and contact center company based in Scottsdale, Arizona. It was formed in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida.[1]
Company typePrivate
IndustryOutsourcing
Customer Service
Customer Service
Founded2000
FoundersSteve Doumar
Doug Feirstein
Doug Feirstein
| Company type | Private |
|---|---|
| Industry | Outsourcing Customer Service |
| Founded | 2000 |
| Founders | Steve Doumar Doug Feirstein |
| Headquarters | |
Area served | United States |
Key people | Greg Hanover, CEO |
| Website | www |
Liveops has been featured at an INSEAD Case Study at Harvard Business Review.[2]
In 2003, Florida-based Liveops merged with California-based CallCast, renaming CallCast as Liveops, and moving its headquarters to Redwood City, California in 2004.[3]