Participatory culture

Social media and politics

Social media has become a huge factor in politics and civics in elections, fundraising, spreading information, getting support for legislation and petitions, and other political activities.^[13] A study that showed the connection between Facebook messages among friends and how these messages have influenced political expression, voting, and information seeking in the 2012 United States presidential election.^{[needs copy edit][14]} Social media mobilizes people easily and effectively, and does the same for the circulation of information. The impact that social media can have on elections was shown in the 2016 United States presidential election; hundreds of fake news stories about candidates were shared on Facebook tens of millions of times. Some people get deceived by fake news and vote based on false information.^[15]

Web 2.0

With hardware, users can upload content to the internet to be reached by a wide audience. Websites like Flickr, Wikipedia, and Facebook create online communities for content creation.^[16]

As the mindsets and skillsets of participatory practices have been taken up, people are becoming more likely to exploit new tools and technology in new ways. One example is the use of cellphone technology to engage "smart mobs" for political change worldwide. In countries where cellphone usage exceeds use of any other form of digital technology, passing information via mobile phone has helped bring about significant political and social change. Notable examples include the so-called "Orange Revolution" in Ukraine,^[17] the overthrow of Philippine President Joseph Estrada,^[18] and regular political protests worldwide.^[19]

Relation to smartphones

Smartphones combine the elements of interactivity, identity, and mobility. Viewers become actively involved in making decisions, navigating pages, contributing their own content and choosing what links to follow. The consumer role shifts from a passive receiver to an active contributor. Smartphones give users various ways to get personally involved with multiple forms of media at the same time, in a nonlinear way.^[20]

Smartphones also change the perception of identity; a user can hide behind an avatar, false profile, or simply an idealized self when interacting with others online. There is no accountability to be who one says one is. The ability to slide in and out of roles changes media's effect on culture and users themselves.^[21]

Producers, consumers, and "produsage"

In Vincent Miller's Understanding Digital Culture, he makes the argument that the lines between producer and consumers have become blurry. Producers create content and cultural objects, and consumers are the audience or purchasers of those objects. By referring to Axel Bruns' idea of "prosumer," Miller argues:

With the advent of convergent new media and the plethora of choice in sources for information, as well as the increased capacity for individuals to produce content themselves, this shift away from producer hegemony to audience or consumer power would seem to have accelerated, thus eroding the producer-consumer distinction.

"Prosumers" are the end result of an increasingly-used strategy that encourages feedback between producers and consumers, "which allows for more consumer influence over the production of goods."^[22]

Bruns (2008) refers to produsage as a form of community collaboration that participants can access to share "content, contributions, and tasks throughout the networked community". This is similar to how Wikipedia allows users to write, edit, and use content. As active participants, producers are empowered by their participation as network builders. Bruns (2008) describes the empowerment for users as different from the typical "top-down mediated spaces of the traditional mediaspheres". Produsage occurs when the users are the producers and vice versa, which eliminates the need for "top-down" interventions. The collaboration of each participant is based on a principle of inclusivity; each member contributes valuable information for another user to use, add to, or change. In a community of learners, collaboration through produsage can provide access to content for every participant, not just those with some kind of authority. Every participant has authority.

This leads to Bruns' (2008) idea of "equipotentiality: the assumption that while the skills and abilities of all the participants in the produsage project are not equal, they have an equal ability to make a worthy contribution to the project". Because there are no more distinctions between producers and consumers, every participant has an equal chance to participate meaningfully in produsage.^[23]

In July 2020, an academic publication reported on the nature and rise of the "robot prosumer", derived from modern-day technology and related participatory culture, which was anticipated earlier by Frederik Pohl and other science fiction writers.^[24][25][26]

Explicit and implicit participation

Media theorist Mirko Tobias Schäfer made a distinction between explicit and implicit participation in 2011:

• Explicit participation describes the conscious and active engagement of users in fan communities or of developers in creative processes.
• Implicit participation is more subtle and unfolds often without the user's knowledge.

In her 2013 book The Culture of Connectivity, Jose Van Dijck emphasizes the importance of recognizing this distinction in order to thoroughly analyze user agency as a techno-cultural construct.

Dijck (2013) outlines various ways of conceptualizing explicit participation. The first is the statistical conception of user demographics. Websites may "publish facts and figures about their user intensity (e.g., unique monthly users), their national and global user diversity, and relevant demographic facts". For instance, Facebook publishes user demographic data such as gender, age, income, and education level.^[27] Explicit participation can also take place on the research end, where an experimental subject interacts with a platform for research purposes.

Dijck (2013) references Leon et al. (2011), giving an example of an experimental study where "a number of users may be selected to perform tasks so researchers can observe their ability to control privacy settings ". Lastly, explicit participation may inform ethnographic data through observational studies, or qualitative interview-based research concerning user habits.^[28]

Implicit participation is achieved by implementing user activities into user interfaces and back-end design. Schäfer argues that the success of popular Web 2.0 and social media applications thrives on implicit participation. The notion of implicit participation expands theories of participatory culture as formulated by Henry Jenkins and Axel Bruns, who both focus most prominently on explicit participation. The consideration of implicit participation allows for a more accurate analysis of technology's role in co-shaping user interactions and user-generated content.^[29]

Textual poachers

The term "textual poachers" was originated by Michel de Certeau and has been popularized by Jenkins.^[30] Jenkins uses this term to describe how some fans go through content like their favourite movie and engage with the parts that they are interested in, unlike audiences who watch the show more passively and move on to the next thing.^[31] Jenkins takes a stand against the stereotypical portrayal of fans as obsessive nerds who are out of touch with reality. He demonstrates that fans are proactive constructors of an alternative culture using elements "poached" and reworked from mass media.^[31] Specifically, fans use what they have poached to become producers themselves, creating new cultural materials in a variety of analytical and creative formats from "meta" essays to fanfiction, comics and music.^[32] In this way, fans become active participants in the construction and circulation of textual meanings. Fans usually interact with each other through fan groups, fanzines, social events, and even in the case of Trekkers (fans of Star Trek) interact with each other through annual conferences.^[33]

In a participatory culture, fans are actively involved in production, which may also influence producer decisions within the medium. Fans interact with each other and try to interact with media producers to express their opinions.^[33] Participatory culture transforms the media consumption experience into the production of new texts, cultures, and communities. The result is an autonomous, self-sufficient fan culture.^[34]

In mass media and civic engagement

Participatory culture has been hailed by some as a way to reform communication and enhance the quality of media. According to media scholar Henry Jenkins, one result of the emergence of participatory cultures is an increase in the number of media resources available, giving rise to increased competition between media outlets. Producers of media are forced to pay more attention to the needs of consumers who can turn to other sources for information.^[40]

Howard Rheingold and others have argued that the emergence of participatory cultures will enable deep social change. Until as recently as the end of the 20th century, Rheingold argues, a handful of generally privileged, generally wealthy people controlled nearly all forms of mass communication—newspapers, television, magazines, books and encyclopedias. Today, tools for media production and dissemination are readily available and allow for what Rheingold labels "participatory media."^[41]

As participation becomes easier, the diversity of voices that can be heard also increases. At one time, only a few mass media giants controlled most of the information that flowed into the homes of the public, but with the advance of technology, one person can spread information around the world. The diversification of media has benefits because in cases where the control of media becomes concentrated, it gives those who have control the ability to influence the opinions and information that flows to the public domain.^[42] Media concentration provides opportunity for corruption, but as information becomes accessible from more and more places, it becomes increasingly difficult to control the flow of information to the will of an agenda.

Participatory culture is also seen as a more democratic form of communication, as it stimulates audiences toward active participation because they can help shape the flow of ideas across media formats.^[42] The democratic tendency lent to communication by participatory culture allows new models of production that are not based on a hierarchical standard. In the face of increased participation, traditional hierarchies will not disappear, but "Community, collaboration, and self-organization" can become the foundation of corporations as powerful alternatives.^[43] Although there may be no real hierarchy evident in many collaborative websites, their ability to form large pools of collective intelligence is not compromised.

In civics

Participatory culture civics organizations mobilize participatory cultures towards political action. They build on participatory cultures and organize such communities toward civic and political goals.^[44] Examples include Harry Potter Alliance, Invisible Children, Inc., and Nerdfighters, which each leverage shared cultural interests to connect and organize members towards explicit political goals. These groups run campaigns by informing, connecting, and eventually organizing their members through new media platforms. Neta Kligler-Vilenchik identified three mechanisms used to translate cultural interests into political outcomes:^[45]

1. Tapping shared passion around content worlds and their communities
2. Creative production of content
3. Informal discussion spaces for conversations about salient issues

In education

Social and participatory media allow for and encourage a shift in how teaching and learning are approached in educational contexts. The increased availability of the Internet in classrooms allows for greater access to information. For example, knowledge can be more de-centralized and made available for everyone. Teachers can then help facilitate efficient and effective means of accessing, interpreting, and making use of that knowledge.^[46]

Jenkins believes that participatory culture can play a role in the education of young people as a new form of implicit curriculum.^[47] He finds a growing body of academic research showing the potential benefits of formal and informal participatory cultures for the education of young people, including peer-to-peer learning opportunities, the awareness of intellectual property and multiculturalism, cultural expression, the development of skills that are valued in the modern workplace, and a more empowered conception of citizenship.^[47]

In online platforms

Rachael Sullivan discusses how some online platforms can be a challenge. According to Rachael Sullivan's book review, she emphasizes on Reddit, and the content used that can be offensive and inappropriate.^[48] Memes, GIFs, and other content that users create are negative, and are used primarily for trolling. Reddit has a platform where users in the community can post without restrictions or barriers. This has the potential for backlash against Reddit, as it doesn't restrict content that could be considered offensive or pejorative, and can reflect negatively on the community as a whole. On the other hand, Reddit would likely face similar backlash for restricting what others would consider their right to free speech.

For consumers

Being a consumer or active contributor is not an attribute of a person, but of a context.^[49] Participatory cultures empower people to be active contributors in personally meaningful activities. The drawback of such cultures is that they may force people to cope with the burden of being active contributors in personally irrelevant activities.

This trade-off can be illustrated with the potential and drawbacks of "Do-It-Yourself Societies": starting with self-service restaurants and self-service gas stations a few decades ago, and this trend has been greatly accelerated over the last 10 years. People are empowered through modern tools (including electronic commerce supported by the Web) to do many tasks themselves that were done previously by skilled domain workers serving as agents and intermediaries.

While this shift provides power, freedom, and control to customers (e.g., banking can be done at any time of the day with ATMs, and from any location with the Web), it has led to some less desirable consequences. People may consider some of these tasks not very meaningful personally and therefore would be more than content with a consumer role. Asides from simple tasks that require little to no learning effort, customers lack the experience that professionals have acquired and maintained through the daily use of systems, and the broad background knowledge to do these tasks efficiently and effectively. The tools used to do these tasks — banking, travel reservations, buying airline tickets, checking out groceries at the supermarket — are core technologies for professionals, but occasional technologies for customers.^[49]

As businesses increasingly employ participatory practices and resources to market goods and services, consumers who are comfortable working within participatory media are at a distinct advantage over those who are less comfortable. Consumers who are resistant to making use of participatory culture have decreased access to knowledge, goods, and services and are less likely to take advantage of the increased leverage inherent in engaging with businesses as a prosumer.^[49]

In education

The participation gap is linked to the issue of the digital divide, the concern with giving all students access to technology. The movement to break down the digital divide has included efforts to bring computers into classrooms, libraries, and other public places. These efforts have been largely successful, but as Jenkins et al. argue, the concern is now with quality access to available technologies. They explain:

What a person can accomplish with an outdated machine in a public library with mandatory filtering software and no opportunity for storage or transmission pales in comparison to what [a] person can accomplish with a home computer with unfettered Internet access, high band-width, and continuous connectivity.(Current legislation to block access to social networking software in schools and public libraries will further widen the participation gap.) The school system's inability to close this participation gap has negative consequences for everyone involved. On the one hand, those youth who are most advanced in media literacies are often stripped of their technologies and robbed of their best techniques for learning in an effort to ensure a uniform experience for all in the classroom. On the other hand, many youth who have had no exposure to these new kinds of participatory cultures outside school find themselves struggling to keep up with their peers.

Most American youths have at least minimal access to networked computers in educational settings, but children with access to home computers demonstrate more positive attitudes towards computers, show more enthusiasm, and report more enthusiasm and ease when using computers than those who do not.^[50] As children with more access to computers become more comfortable with using them, students who are less tech-savvy get pushed aside. Working-class youths may still have access so some technologies (e.g. gaming consoles) while other forms remain unattainable. This inequality would allow certain skills to develop in some children, such as play, while others remain unavailable, such as the ability to produce and distribute self-created media.^[3]

The current mindset about learning, teaching, and education is dominated by a view in which teaching is often fitted "into a mold in which a single, presumably omniscient teacher explicitly tells or shows presumably unknowing learners something they presumably know nothing about".^[51] Instead of serving as the "reproductive organ of a consumer society", educational institutions can promote the development of active contributor mindsets by creating habits, tools and skills that help people become empowered and willing to actively contribute to the design of their lives and communities.^[52]

A new form of literacy

Jenkins et al. believes that conversation surrounding the digital divide should focus on opportunities to participate and to develop the cultural competencies and social skills required to take part rather than get stuck on the question of technological access. As institutions, schools have been slow on the uptake of participatory culture. Instead, afterschool programs currently devote more attention to the development of new media literacies, or, a set of cultural competencies and social skills that have become necessary for young people. Participatory culture shifts this literacy from the individual level to community involvement. Networking and collaboration develop social skills that are vital to the new literacies. Although new, these skills build on an existing foundation of traditional literacy, research skills, technical skills, and critical analysis skills taught in classroom settings.^[3]