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Accesso

Technology company based in Berkshire From Wikipedia, the free encyclopedia

Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.[2] Accesso has 9 offices across the world, and serves 1000 venues, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.[3]

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Accesso Technology Group PLC
FormerlyLo-Q
TypePublic
LSE: ACSO
Industryleisure, cultural, entertainment, theme park, technology
PredecessorThe Tellurian Devices Company, accesso
FoundedAugust 2000; 26 years ago (2000-08) (Lo-Q)
FounderLeonard Sim
Headquarters,
England
Number of locations
4 Offices Worldwide
Area served
Worldwide
Key people
Steve Brown (CEO), Andrew Jacobs (CCO), Fern MacDonald (CFO), Bill Russell (Non-Executive Chairman)
Servicesticketing, virtual queuing, guest management, eCommerce, access control, reserved seating, box office ticketing, point of sale ticketing, online ticketing, global ticketing distribution
RevenueIncrease US$118.7 million (2018)[1]:3[dead link][failed verification]
Increase US$88.2 million (2018)[1]:3
Increase US$25.1 million (2018)[1]:3
Total assetsDecrease US$257.5 million (2018)[1]:55
Total equityIncrease US$181.5 million (2018)[1]:55
Number of employees
  • Decrease 406 Seasonal (2018, avg monthly number)[1]:79
  • Increase 518 Non-seasonal (2018, avg monthly number)[1]:79
Divisionsaccesso LoQueue
accesso Passport
accesso ShoWare
accesso Siriusware
Ingresso
The Experience Engine (TE2)
SubsidiariesLocated in Europe and North America and Australia
Websitewww.accesso.com
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History

Accesso was established around 2000, and entered bankruptcy almost immediately. The company then reemerged in 2007.[4]

In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for US$22 million.[5][6] At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores.[5] Tom Burnet was the CEO of Lo-Q and retained this role after the merger.[5][7] Accesso's CEO and owner Steve Brown joined the board of the new company and became the COO of North American operations.[5]

In November 2013, Lo-Q was renamed accesso to reflect the company's operations.[8] In December 2013, accesso acquired for US$12 million Taos, New Mexico-based ticketing and point-of-sale software provider Siriusware.[9] On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a cloud-based ticket sales product.[10] On 30 March 2017, accesso acquired Ingresso,[10] a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),[11] a guest experience management company.[12]

In 2014, the company began via a three-year partnership with a South Korean consulting firm.[6]

Products

A Qbot at Mirabilandia in Italy

Accesso has products for ticketing, virtual queuing, distribution, guest experience and point of sale.

Accesso'a LoQueue Virtual Queuing[13] was introduced in 2001 and allows guests to wait in virtual lines as opposed to physical ones. Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.[14] Several patents have been registered for their concepts.[15][16][17]

Accesso's Passport ticketing suite[18] is used by venues including Six Flags[19][20] and Palace Entertainment.[21] In 2015, Merlin Entertainments Group signed a long-term agreement with accesso.[22]

The company's Siriusware ticketing & point of sale[23] provides guest management, ticketing, e-commerce and point-of-sale for venues and attractions. Accesso's ShoWare live entertainment ticketing[24] is cloud-based ticket sales software.[24]

References

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