Accesso
Technology company based in Berkshire
From Wikipedia, the free encyclopedia
Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.[2] Accesso has 9 offices across the world, and serves 1000 venues globally, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.[3]
 | |
.jpg) Accesso booth at IAAPA IAE 2017 | |
| Formerly | Lo-Q |
|---|---|
| Company type | Public |
| LSE: ACSO | |
| Industry | leisure, cultural, entertainment, theme park, technology |
| Predecessor | The Tellurian Devices Company, accesso |
| Founded | August 2000 (Lo-Q) |
| Founder | Leonard Sim |
| Headquarters | , England |
Number of locations | 4 Offices Worldwide |
Area served | Worldwide |
Key people | Steve Brown (CEO), Andrew Jacobs (CCO), Fern MacDonald (CFO), Bill Russell (Non-Executive Chairman) |
| Services | ticketing, virtual queuing, guest management, eCommerce, access control, reserved seating, box office ticketing, point of sale ticketing, online ticketing, global ticketing distribution |
| Revenue |  US$118.7 million (2018)[1]: 3 [dead link][failed verification] |
| US$88.2 million (2018)[1]: 3 | |
| US$25.1 million (2018)[1]: 3 | |
| Total assets |  US$257.5 million (2018)[1]: 55 |
| Total equity | US$181.5 million (2018)[1]: 55 |
Number of employees | |
| Divisions | accesso LoQueue accesso Passport accesso ShoWare accesso Siriusware Ingresso The Experience Engine (TE2) |
| Subsidiaries | Located in Europe and North America and Australia |
| Website | www |
History
Accesso was established around 2000, and had entered bankruptcy almost immediately. The company then reemerged in 2007.[4]
In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for US$22 million.[5][6] At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores.[5] The merger was seen as a joining of synergistic capabilities and complementary customer sets.[5] Tom Burnet was the CEO of Lo-Q and retained this role after the merger.[5][7] At the time of the merger, accesso's CEO and owner was former Disney executive Steve Brown; after the merger, Brown joined the board of the new company and became the COO of North American operations.[5]
In November 2013, Lo-Q was renamed as accesso to reflect the company's operations.[8] In December 2013, accesso acquired for US$12 million the Taos, New Mexico-based ticketing and point-of-sale software provider Siriusware.[9] The acquisition provided accesso with a client base that included the ski and snow sports market. On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a customizable cloud-based ticket sales product, expanding the company's client base into entertainment markets such as theaters, sports stadiums and music festivals.[10] On 30 March 2017, accesso acquired Ingresso,[10] a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),[11] a guest experience management company, which included customers in venues such as theme parks, ski resorts, hotels, quick service food, healthcare and other hospitality-focused operations.[12]
In 2014, penetration of the South Korean market began via a three-year partnership with an in-country consulting firm.[6]
Products
Accesso offers products for ticketing, virtual queuing, distribution, guest experience and point of sale.
- accesso LoQueue Virtual Queuing:[13]
- Introduced in 2001, accesso's patented accesso LoQueue virtual queuing product allows guests to wait in virtual lines as opposed to physical ones.
- Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.[14] Several patents have been registered for their concepts.[15][16][17]
- accesso Passport ticketing suite:[18]
- accesso Siriusware ticketing & point of sale:[23]
- offers guest management, ticketing, e-commerce and point-of-sale solutions[buzzword] for a wide variety of venues and attractions.
- accesso ShoWare live entertainment ticketing:[24]
- The accesso ShoWare live event ticketing suite provides customizable, cloud-based ticket sales software.[24]