Susan M. Dray
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Susan M. Dray is an American human-computer interaction (HCI) and user experience (UX) professional who is a member of the CHI academy and the User Experience Professionals Association (UXPA). Dray is known for her work in the field of UX design and is also a founding member of SIGCHI, the Association for Computing Machinery's special interest group for human-computer interaction.[1]
Susan M. Dray | |
|---|---|
Susan M. Dray conducting ethnography in India | |
| Born | New Jersey, US |
| Alma mater | Mills College, University of California, Los Angeles |
| Known for | Human-Computer Interaction, Ethnography |
| Scientific career | |
| Fields | Computer Science |
| Workplaces | Dray & Associates |
Education
Dray earned a Bachelor of Arts in Psychology from Mills College in Oakland, California in 1972.[2] She then went on to pursue her master's degree and PhD in Psychology from the University of California, Los Angeles.[2]
Career
Dray's career in industrial research began in 1979 at Honeywell, where she became manager of human-technology impacts and also a senior research scientist.[3] Later, she worked at American Express, and became the first to develop a usability lab of corporate systems in the industry.[4]
In 2014, Dray went to Universidad Tecnológica de Panamá (UTP) in Panama City as a Fulbright Scholar to develop and enrich an HCI program for the university.[5]
Dray currently serves as the president emerita of Dray & Associates, which is a small user experience consulting firm where she leads a team that plans and carries out user experience and design research on their clients' main products. She started the company in 1993.[3]
Awards and recognition
Dray has won numerous awards over the course of her career, most notably her Lifetime achievement in practice award in 2015, the highest award given by SIGCHI.[3] Dray also received another Lifetime Service Award from SIGCHI in 2006.[6] She is also recognized by the UXPA who awarded her the Lifetime Achievement Award in 2016.[7]
In 2017, she became an ACM Fellow "for co-founding ACM SIGCHI and disseminating exemplary user experience design and evaluation practices worldwide."[1] In addition, she is a Fellow of the Human Factors and Ergonomics Society.[8]