- Definition. Let A be a C*-algebra with state space S. The representation

- on the Hilbert space
is known as the universal representation of A.
As the universal representation is faithful, A is *-isomorphic to the C*-subalgebra Φ(A) of B(HΦ).
With τ a state of A, let πτ denote the corresponding GNS representation on the Hilbert space Hτ. Using the notation defined here, τ is ωx ∘ πτ for a suitable unit vector x(=xτ) in Hτ. Thus τ is ωy ∘ Φ, where y is the unit vector Σρ∈S ⊕yρ in HΦ, defined by yτ=x, yρ=0(ρ≠τ). Since the mapping τ → τ ∘ Φ−1 takes the state space of A onto the state space of Φ(A), it follows that each state of Φ(A) is a vector state.
Let Φ(A)− denote the weak-operator closure of Φ(A) in B(HΦ). Each bounded linear functional ρ on Φ(A) is weak-operator continuous and extends uniquely preserving norm, to a weak-operator continuous linear functional ρ on the von Neumann algebra Φ(A)−. If ρ is hermitian, or positive, the same is true of ρ. The mapping ρ → ρ is an isometric isomorphism from the dual space Φ(A)* onto the predual of Φ(A)−. As the set of linear functionals determining the weak topologies coincide, the weak-operator topology on Φ(A)− coincides with the ultraweak topology. Thus the weak-operator and ultraweak topologies on Φ(A) both coincide with the weak topology of Φ(A) obtained from its norm-dual as a Banach space.
If K is a convex subset of Φ(A), the ultraweak closure of K (denoted by K−)coincides with the strong-operator, weak-operator closures of K in B(HΦ). The norm closure of K is Φ(A) ∩ K−. One can give a description of norm-closed left ideals in Φ(A) from the structure theory of ideals for von Neumann algebras, which is relatively much more simple. If K is a norm-closed left ideal in Φ(A), there is a projection E in Φ(A)− such that

If K is a norm-closed two-sided ideal in Φ(A), E lies in the center of Φ(A)−.
If π is a representation of A, there is a projection P in the center of Φ(A)− and a *-isomorphism α from the von Neumann algebra Φ(A)−P onto π(A)− such that π(a) = α(Φ(a)P) for each a in A. This can be conveniently captured in the commutative diagram below :

Here ψ is the map that sends a to aP, α0 denotes the restriction of α to Φ(A)P, ι denotes the inclusion map.
As α is ultraweakly bicontinuous, the same is true of α0. Moreover, ψ is ultraweakly continuous, and is a *-isomorphism if π is a faithful representation.
Let A be a C*-algebra acting on a Hilbert space H. For ρ in A* and S in Φ(A)−, let Sρ in A* be defined by Sρ(a) = ρ∘Φ−1(Φ(a)S) for all a in A. If P is the projection in the above commutative diagram when π:A → B(H) is the inclusion mapping, then ρ in A* is ultraweakly continuous if and only if ρ = Pρ. A functional ρ in A* is said to be singular if Pρ = 0.
Each ρ in A* can be uniquely expressed in the form ρ=ρu+ρs, with ρu ultraweakly continuous and ρs singular. Moreover, ||ρ||=||ρu||+||ρs|| and if ρ is positive, or hermitian, the same is true of ρu, ρs.