Brown Paper Tickets
Ticket management company
From Wikipedia, the free encyclopedia
Brown Paper Tickets is a Seattle-based business which provides ticket management support for any organizer hosting any sort of ticketed event.[1] On October 25, 2022, Events.com, Inc., announced its plans to acquire Brown Paper Tickets.[2]
| Industry | event hosting |
|---|---|
| Headquarters | , United States |
| Products | Ticket management |
| Website | brownpapertickets |
Overview
Brown Paper Tickets attempts to provide ways for event organizers to provide tickets with lower costs than larger ticket companies.[1] The organization emphasizes simplicity in its ticketing sales process.[3] The company's culture includes providing support to encourage employees to volunteer for charitable causes for 40 hours yearly.[4]
Complaints
In 2020 the company failed to return money for events canceled in the wake of the COVID-19 pandemic, as well as payments on tickets for events held before COVID-19-related shutdowns, resulting in a wave of lawsuits and complaints filed with the Better Business Bureau.[5]