Classy Christmas

Michael Scott learns that Toby Flenderson will be taking a leave of absence to go on jury duty for the Scranton Strangler trial, leading the corporate office to send Holly Flax to cover for him. Michael forces Pam Halpert to plan a second, classier Christmas party for Holly's return to Scranton. Michael welcomes Holly back, but becomes upset when she tells him that she and A.J. are still in a relationship. Holly then tells the women of the office that she's giving A.J. an ultimatum: either propose to her by year's end or their relationship is over. Michael lies to Holly and tells her that he's seeing a woman named Tara from New York, and Holly shows curiosity, but Michael interprets this as potential jealousy. When Michael gets further upset over hearing about Holly's relationship with A.J., he takes her toy Woody from Toy Story—a present from A.J.—throws it in the trash, and pours his coffee on it. When Holly uncovers this, she demands to know who did it. Michael tries to blame Toby but his ruse collapses when Toby says "that doesn't sound like something I would do, it sounds like something YOU would do" and he then confesses his act and admits that he still has feelings for her and is hurt that, while they had to break up due to their long distance, she is nevertheless able to make such an arrangement work with A.J. This, in turn, makes her feel bad for Michael. A.J. arrives in Scranton to surprise Holly and Michael welcomes him politely. After cleaning Holly's Woody, he leaves the office and Pam follows him out, where he breaks down. In order to lift his spirits, Pam tells him about Holly's ultimatum, suggesting their relationship is not going to last very long. He returns to the party where he overhears Holly and A.J. talking about Woody, with Holly fabricating a story to cover for Michael's actions.

Darryl Philbin is upset that his daughter Jada would rather spend Christmas with her mother than him. At the party, Jada begins to lose interest, but Pam and Andy Bernard try to find fun activities for her; however, Andy ends up ruining most of them, specifically by setting up a trivia contest instead of a scavenger hunt. Darryl then takes her to the break room, where she is impressed with the snacks in the vending machines. They take out the snacks and hand them to employees. When she hands one to Michael, he decides to dress up as Santa again so she can tell him what she wants for Christmas as Holly looks on with admiration. Angela Martin invites her new boyfriend Robert Lipton, a charming State Senator, to the party, however Oscar Martinez believes that Robert is secretly gay, when Robert takes keen interest upon meeting him, and when Oscar later notices him discreetly checking out Ryan Howard's backside.

Pam says that her husband Jim Halpert always makes her great Christmas gifts so she wants to make him one too. She creates a hand-drawn comic book about Jim who gets attacked by a radioactive bear and takes its powers. She asks for others' opinions before giving it to Jim, but most of them give her harsh critiques. Jim gives Pam a beautiful bracelet and despite her hesitation Jim is amazed and touched by the comic book she gives him. Jim and Dwight Schrute agree to a snowball fight after Jim throws a snowball at Dwight indoors. When he is first challenged outside, however, he finds the doors chained. Dwight then emerges from a snowman, throwing multiple snowballs at Jim and leaving him with a bloody nose. Throughout the day, Dwight torments Jim with increasingly elaborate snowball ambushes, some of which involve Dwight disguising himself as Pam (he explains that he has a wig for every person in the office) and making a spring-loaded trap present. Jim tries to surrender, but Dwight refuses. At the end of the day, Jim is too afraid to go outside. He and Pam find multiple snowmen, and Jim attacks them all hoping to find Dwight. Dwight, however, is on the roof of the building, watching Jim with a satisfied look on his face. He claims that the greatest snowball in a snowball fight is fear, and smilingly wishes the camera "Merry Christmas".

The episode was written by Mindy Kaling (left) and directed by Rainn Wilson (right).

The episode was written by co-executive producer Mindy Kaling, her eighteenth writing credit for the series.^[2] Rainn Wilson, who portrays Dwight Schrute on the series, directed the episode, his second directing credit of the series after the sixth-season episode "The Cover-Up".^[2][3] The episode was also the first of several season seven episodes that saw the return of Amy Ryan as Holly.^[4] Kaling purposely made Dwight "complicated" and "mean" in the script; she wanted to avoid a situation wherein Jim and Dwight become best friends, calling it something that would happen in a "crappy sitcom feel-good formula."^[2] She wanted to stress the fact that "Jim [and Dwight] are not friends."^[2] Kaling specifically wrote Jim to be "off-guard [and] surprised" in the episode, because she reasoned that "perfect isn't always nearly as fun to play or watch as flawed."^[2] The episode was filmed in early November and was shot out of order. This required the assistant directors of The Office to re-dress "the sets from white, spare 'classy Christmas' look to the elaborate, colorful 'regular Christmas look.'"^[2]

According to Kaling, the group had to pretend like it was cold during the outdoor scenes when it was actually warm. The snow that was used for the snowballs was artificial, and did not cooperate well. According to Kaling, the snowballs would "'explode' before they made contact".^[2] While Krasinski and Wilson did not hold back during the fights, neither one was injured; the blood on Jim's face and shirt was artificial. The snowmen featured at the end of the episode took a day to construct. In addition, the artificial snow had to be maintained, and footprints had to "be tracked constantly" to maintain continuity.^[2] The snowmen were crafted out of 100 tons of chipped ice, and the show's special effects team created molds and hand-crafted the creations. The scenes featuring the snowmen were shot on the hottest day of the episode's shoot in Los Angeles, with temperatures reaching above 90 degrees Fahrenheit. The entire crew was outfitted UV-protectant glasses because "snow-blindness was a real possibility."^[2] To prevent heat-related injuries, an on-set medic monitored the staff and crew; anyone who was slated to appear outside was "slathered in sunscreen" and kept inside until "moments" before each shot.^[2]

The Season Seven DVD contains a number of deleted scenes from this episode. Notable cut scenes include more scenes of Kelly giving out the Sabre gifts, extended scenes of Toby discussing the Scranton Strangler trial, Jim asking Erin for the first aid kit, and Pam talking about Holly's ultimatum.^[5]

Michael claims that, to a person from New Hampshire, a fake tree is the same as a burning cross.^[6] Darryl mentions that he has a fondness for the Nickelodeon series iCarly, specifically complimenting the voice of Freddie Benson, played by Nathan Kress. A line that was cut from the scene features Darryl harshly criticizing the Disney Channel series The Suite Life of Zack & Cody. The gifts that Kelly decides to give to her staff members on Corporate's behalf are laptop sleeves, featuring the popular fictional character Hello Kitty, which is produced by the Japanese company Sanrio.^[2] Holly's gift from A.J. is a replica of Woody from Toy Story, the 1995 animated Disney & Pixar film about friendly toys coming to life when no one is around. When Michael claims he heard Holly would be single, he blames "Nora Ephron and every romantic comedy ever".^[6] Andy disguises himself as the Grinch and steals the Christmas tree's star for the sake of Jada's entertainment.^[6]