Conversable

American e-commerce software company From Wikipedia, the free encyclopedia

Conversable Inc. was a software company based in Austin, Texas and founded in 2015. It developed conversational commerce software.[2][3] In 2018, it was acquired by LivePerson.[4]

Founded2015; 11 years ago (2015) in Austin, Texas, United States
FoundersBen Lamm
Andrew Busey
Headquarters815-A Brazos Street, Suite 318, ,
Number of locations
2
Quick facts Founded, Founders ...
Conversable Inc.
Founded2015; 11 years ago (2015) in Austin, Texas, United States
FoundersBen Lamm
Andrew Busey
Headquarters815-A Brazos Street, Suite 318, ,
Number of locations
2
Area served
Worldwide
Key people
Ben Lamm CEO
Andrew Busey CPO
Number of employees
39 (2018[1])
Websiteconversable.com
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Some of companies using Conversable platform includes Budweiser,[5] Wingstop,[6] Pizza Hut,[7] T.G.I. Friday's,[8] Sam's Club,[9] Shake Shack,[10] CES,[11] Whole Foods[12] and 7-Eleven.[13]

History

In 2015, Conversable Inc. was founded by Ben Lamm, founder and CEO of digital creative design studio Chaotic Moon Studios, which was acquired by Accenture, and Andrew Busey, former CEO & co-founder of social game company Challenge Games Inc., which was acquired by Zynga.[14] It received funding of $2 million from angel investors.[15]

In March 2017, Conversable launched a new product called AQUA (Answer Questions Using AI), which is a business intelligence (BI) platform.[16][17][5]

In 2018, Conversable was acquired by LivePerson to "help LivePerson continue to accelerate its goal of providing conversational commerce products to customers," according to CEO Robert LoCascio.[4]

Overview

It helps companies to deliver on-demand content, customer self-service, and conversational commerce via messaging channel and voice applications.[14][15]

Partnership

The company is partnered with Phobio in January, 2018.[18] It is also partnered with Olo,[19] Hinduja Global Solutions,[20] Booz Allen Hamilton,[21] Ernst & Young,[17] Mindtree,[22] WPP[23] and Pactera.[24]

References

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