Customer engineer
Support workers who provide a service to customers
From Wikipedia, the free encyclopedia
IBM customer engineer
Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.
Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only that one customer e.g.: Tenaga Nasional.
NCR customer engineer
The title of CE or customer engineer is used by National Cash Register (NCR) to designate specially trained personnel who are charged with the installation, maintenance and repair of equipment and systems according to contracts with end users. They can be charged with service of either point of sales (POS) systems or with ATM machines.
