Decagon (company)
American technology company
From Wikipedia, the free encyclopedia
Decagon AI, Inc. is an American artificial intelligence company that develops conversational AI agents for customer service.[1] The company is headquartered in San Francisco, California with additional offices in New York City and London.[2][3]
| Type | Private |
|---|---|
| Industry | Artificial intelligence |
| Founded | August 2023 |
| Founders |
|
| Headquarters | San Francisco, California , United States |
| Key people |
|
| Products | AI agents for customer experience |
| Website | decagon |
History
Decagon was founded in August 2023 by Jesse Zhang and Ashwin Sreenivas.[4] Prior to Decagon, Zhang founded the social gaming clip-sharing app Lowkey, which was acquired by Pokémon Go maker Niantic in 2021. Sreenivas founded Helia, an AI startup focused on real-time video, which was acquired by Scale AI in 2020.[5]
In January 2026, Decagon announced a $250 million Series D round led by Coatue Management and Index Ventures.[6] The round tripled the company's valuation to $4.5 billion.[7]