Document360

Document360 was founded in London, UK in December 2017.^[5][6] The product's development began with a two-week hackathon, resulting in the release of its first beta version on December 17, 2017.^[7][8] The platform was officially launched in the market in June 2018.^[9] In 2021, the company was recognized with the NASSCOM Emerge 50 Award for its achievements in the software industry.^[10][11]

In June 2022, Document360 integrated an AI-powered feature that helps generate SEO and meta descriptions for articles.^[12][13] On November 1, 2023, Document360 launched Document360 2.0, which included an AI chatbot called Ask Eddy.^[14]

In the spring 2024, the product was ranked as a leader in documentation software by Slashdot and SourceForge.^[15][16]

In October 2024, the company acquired Floik, a Bengaluru-based SaaS company, and integrated its product within Document360.^{[17][18][13][19]}

Document360 is involved in charitable activities, notably contributing to Great Ormond Street Hospital (GOSH), a childrens hospital in London.^[20][21]

Document360 is a web-based knowledge base platform with features like AI search, content generation, and analytics. After acquiring Floik, it also supports demo video creation. It’s subscription-based and used by companies including McDonald's, VMware, Virgin Red, and the NHS.^[22][23][24]