Draft:Bolna AI

Indian voice AI orchestration platform for multilingual enterprise telephony, founded in 2024. From Wikipedia, the free encyclopedia


Bolna AI is a Bengaluru-based artificial intelligence company that is primarily building an orchestration platform for voice AI agents for automating enterprise phone calls. Founded in 2024 by Maitreya Wagh and Prateek Sachan, both IIT Delhi alum, the company operates a platform that deploys voice agents capable of holding conversations in more than ten Indian languages, among them Hindi, Hinglish, Tamil, and Telugu.[1]

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The company is incorporated as Whismurwave Inc. and the name is drawn from the Hindi verb बोलना, pronounced bolna, which means to speak.

Product

Bolna's platform covers the full process of building, testing, and running a voice AI deployment. Non-technical users can configure agents through a no-code interface at platform.bolna.ai.

The platform connects with a range of third-party providers. For telephony it supports Twilio, Plivo, and Exotel; for transcription, Deepgram and Microsoft Azure; for language models, OpenAI, DeepSeek, among others; and for voice synthesis, ElevenLabs, Sarvam and Cartesia. It also integrates with workflow automation tools including Zapier, n8n, and Make.com.[2]

A number of features address the specific conditions of Indian telephony. The platform handles mid-conversation language switching, such as a call that moves from Hindi to Gujarati, without losing context. Numbers are spoken in English regardless of the call's primary language, in line with common usage among Indian callers.[3] Integration with Truecaller provides caller ID verification on outbound campaigns. The system maintains latency below 500 milliseconds and supports up to 900 concurrent calls.

History

Maitreya Wagh and Prateek Sachan founded Bolna in 2024 and applied to Y Combinator multiple times before being accepted. The accelerator rejected their application five times, with reviewers consistently telling Wagh that Indian enterprises would not pay for voice AI and that the business was unlikely to turn a profit.

The founders were admitted on their sixth attempt, in the Fall 2025 cycle[4], after demonstrating that the company had been generating more than $25,000 in monthly revenue from $100 pilot programmes that allowed customers to build and test their first voice agents. Bolna was the only India-focused startup in that cohort. Tom Blomfield, a Group Partner at Y Combinator, later said that India's linguistic complexity made it one of the hardest voice markets in the world, and that Bolna had been solving that problem while already generating revenue.[3]

The company completed its first commercial deployment in May 2025. By January 2026 it was processing more than 200,000 calls per day, up from roughly 1,500 at launch.

Customers

As of January 2026, more than thousand businesses use Bolna's platform across sectors including e-commerce, banking and financial services, logistics, recruitment, and education. About 75% of the company's revenue comes from self-serve customers, typically small and midsize businesses that set up and launch voice agents without direct involvement from Bolna's sales team. Enterprise customers include Varun Beverages, car resale platform Spinny, and home services company Snabbit.

Funding

In January 2026, Bolna raised $6.3 million in a seed funding round led by General Catalyst. Y Combinator, Blume Ventures, Orange Collective, Pioneer Fund, Transpose Capital, and Eight Capital also participated. The round included a group of angel investors: Aarthi Ramamurthy, Arpan Sheth, Sriwatsan Krishnan, Ravi Iyer, and Taro Fukuyama.[5]

Bolna said the capital would be used to grow its engineering and forward-deployed teams, develop proprietary machine learning models for Indian vernacular languages, and scale its infrastructure to support larger enterprise deployments.

References

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