Eat App
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 | |
| Industry | Internet |
|---|---|
| Founded | February 2015 |
| Founder | Nezar Kadhem, David Feuillard |
| Headquarters | UAE and US |
Number of locations | Remote |
Area served | Worldwide[1] |
| Products | Online restaurant reservations, Restaurant Table Management, Restaurant CRM. |
Number of employees | 50-100 |
| Website | restaurant |
Eat App is a global restaurant technology company that provides a cloud-based management platform for restaurants, hotels, and other venues. The platform enables venues to accept online reservations seamlessly, manage tables, and enhance customer relationship management (CRM). It utilizes AI to improve operational efficiency, provides marketing automation, and helps build a comprehensive guestbook.
The company also offers a consumer app and website for discovering and booking restaurant tables online.[2] According to the company, the system has seated over 100 million guests, and the number continues to grow.[3][4]
Eat was founded by Nezar Kadhem and David Feuillard in 2015 and has raised $13M to date[5][6][7][8][9][10] from Silicon Valley's 500 startups, Middle East Venture Partners (MEVP), Derayah VC, amongst other business angels. The company is currently operational across the world, with offices in Dubai and the United States.[11]
For restaurants
Eat App’s reservation system allows for a digital record of all reservations, all guests that have previously visited the restaurant, as well as analytics on the performance of the restaurant. The table management feature simplifies traditional restaurant operations by providing a live snapshot of current status, seating optimization, and shift management.[12]
The CRM and analytics suite gathers and monitors data to build a segmented guestbook for personalized marketing and provides dashboards for data-driven decision-making. Additionally, the review feature makes it easy for restaurants to automatically collect reviews from their guests.[13][14]
Additionally, Eat App includes a chit printer function that seamlessly prints reservation details at host stands and a review management feature that allows restaurants to manage online reviews directly within the platform.[15][16]
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