Government Portal of Mauritius

A new version of the portal was launched on 22 February 2013. The site was done by the firm FRCI LTD and its partner LinkDev and cost Rs 50 Million, a cost that raised eyebrows.^[4][5] In 2016, a United Nations e-Government Survey gave the portal a ranking based on information from an nonexistent portal.^[6]

The portal has a number of features to make it easier to find government information and services:

It provides citizens and residents in Mauritius with a one-stop access to all government e-Service. There are two types of e-service, one requires registration as a member and the second provides forms in PDF format that a user can fill and submit online. Several services also accept credit card payment.^[7] According to a 2014 National Audit Office report, the usage of most of the e-Services has remained quite low, two years after the setting up of the new portal, while 42% of them have not been used at all. Further, except for four e-Services, the remaining e-Services were minimally used and therefore, the public was still making applications/payments manually.^[8]

The Citizens section provides quick links to information about Life Events, Health Sports and Leisure, Education, Employment and Career, Taxes and Registration, Housing, Social Services, Transport, Crime and Justice, Citizen Rights and Safety and Security.

The Non-Citizens section provides quick links to information about visiting Mauritius, Relocating/Immigrating to Mauritius, Weddings in Mauritius, Working and Living in Mauritius, Studying in Mauritius, Doing Business in Mauritius and Permit and Licences.

The Government section provides quick links to information about the Government, Government Directory, Govt. Who's Who, Info. and Policies, Vacancies, Embassies and Consulates, Resources for Civil Servants, Green Mauritius, Publications and Research, Local Government and Rodrigues and Outer Islands.

The Business section provides quick links to information about Starting a Business, Invest in Mauritius, Small and Medium Enterprises, Permit and Licences, Finance and Grants, Taxes, Import and Export, Employment and Training, Health and Safety, Business Statistics, Green Mauritius and other links.