Greenway Health

Medical Manager

The Medical Manager Corporation launched the first medical practice management software, Medical Manager, developed by Michael "Mickey" Singer, in 1977.^[7] Headquartered in Gainesville, Florida, Medical Manager had one of the largest installed bases of practice management software in the United States at the time of its sale to Vista.^[8]

In April 2000, the Medical Manager software was adopted into the Smithsonian National Museum of American History in Washington, D.C., under the permanent research collection on information technology. Later the same year, Medical Manager Corporation was acquired by Healtheon, now known as Emdeon.^[9]

Healtheon/WebMD announced the acquisition in February 2000 and completed it on September 12, 2000.^[10][11]

Vitera Healthcare Solutions

Sage Software Healthcare, Inc., founded in 2000 after the purchase and rebranding of the Medical Manager software from Emdeon, provided EHR and medical practice management software for healthcare providers. The company’s products included Intergy, a suite of clinical, financial, reporting, and communication tools for healthcare providers. The company operated under the name Sage Software Healthcare, Inc., until November 2011, when it was acquired by Vista Equity Partners for $320 million and renamed Vitera Healthcare Solutions. Sage Group originally purchased the software from Emdeon for $565 million in 2006.^[8][12]

In June 2013, Vitera acquired the Birmingham-based EHR company, SuccessEHS, Inc. Products absorbed into the Vitera Healthcare Solutions portfolio include an EHR system, an electronic dental record (EDR) system, and a revenue cycle management and practice management service.^[13]

SuccessEHS

SuccessEHS, Inc., was founded in 1995 in Birmingham, Alabama, as a vendor of EHR and practice management software with integrated medical billing services.^[13]

Greenway Medical Technologies

Greenway Medical Technologies, founded in 1999, was an EHR vendor offering a flagship suite of HIT products known as PrimeSUITE. Greenway Medical Technologies had an initial public offering on Feb. 2, 2012, but was taken private again in November 2013 when Vista Equity Partners fully acquired Greenway Medical and combined it with Vitera^[14] and SuccessEHS, rebranding them as Greenway Health.^[15]

Ransomware Attack

In April 2017, approximately 400 users^{[citation needed]} were unable to access patient records for about three weeks due to a ransomware attack on Greenway's systems.^[16] The company announced that the problem had been fixed on May 12, 2017.^{[citation needed]}

Office Closures

In October 2017, Greenway announced the closure of its offices in Atlanta, Birmingham, and Lake Mary, Florida. Numerous layoffs were made at the company's Carrollton, Georgia, office. A total of 120 employees at the Atlanta and Carrollton locations were affected by the closures, which were completed by the end of January 2018.^[17] The closures were in an effort to unify operations in the Tampa office, thus making Tampa the new headquarters location.^[6] Many of the impacted employees were given the opportunity to relocate to one of the three remaining offices.^[18]

Department of Justice Settlement

On Feb. 6, 2019, Greenway was ordered to pay $57.25 million in consequence of a complaint filed by the United States under the False Claims Act alleging that Greenway caused its users to submit false claims to the government by misrepresenting the capabilities of its EHR product “Prime Suite” and bribing users to induce them to recommend Prime Suite.^[19][20][21] The government alleged that Greenway concealed information when applying for a certification that would have disqualified it. The government also alleged that Greenway violated the Anti-Kickback Statute by paying money and incentives to its client providers to recommend Prime Suite to prospective new customers.^[19][20][21]