IQor
From Wikipedia, the free encyclopedia
| Company type | Privately-held |
|---|---|
| Industry | Business process outsourcing |
| Headquarters | 6700 N. Andrews Ave. Ste. 600, Fort Lauderdale, Florida 33309 , United States |
Key people | Chris Crowley - President and CEO |
| Products | Customer Care, Revenue Generation, Technical Support, Customer Retention |
| Brands | iQor |
| Services | Third-party collections, Accounts receivable management, and Customer Service |
| Owner | Privately owned by Mill Point Capital |
Number of employees | 40,000 |
| Website | iqor |
iQor is a privately held business process outsourcing company headquartered in Fort Lauderdale, Florida. It specializes in customer care, revenue generation, technical support, and accounts receivable management.
After becoming CEO and President of iQor in January 2004, Vikas Kapoor built the company's computing platforms, developer tools, and cloud computing services. Its employee base grew from 4,000 to 14,000. This success led InformationWeek magazine to rank iQor #27 among the top technology innovators in the US.[1]
In September 2020, iQor filed for Chapter 11 bankruptcy protection with plans to eliminate $513 million in long-term debt and sell its assets to lenders.[2] It emerged from bankruptcy two months later.[3]
In 2024, iQor was acquired by Mill Point Capital (MPC).[4] It is currently a privately held firm owned by MPC and the iQor management team.