On June 13, 2016, the Los Angeles Times reported that Omar Mateen was a Jack'd user for at least a year prior to the Orlando nightclub shooting in which he killed 49 people and wounded 53 others.[3] Jack'd was not able to substantiate those claims.[4]
On February 5, 2019, technology news outlet The Register reported a security flaw in the app in which users' private photos could be publicly viewed by anybody aware of the flaw. On February 7, 2019, Jack'd fixed the bug.[5] On June 28, 2019, the Office of the Attorney General of New York announced that Online Buddies, Inc. will pay the state $240,000 to settle the privacy complaint and that the company would implement a "comprehensive security program" to prevent similar incidents in the future. In a statement, New York State Attorney General Letitia James said, “[Jack'd] put users’ sensitive information and private photos at risk of exposure and [Online Buddies] didn't do anything about it for a full year just so they could continue to make a profit.”[6][7]
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