Hospitality industry in New Zealand
From Wikipedia, the free encyclopedia
The hospitality industry in New Zealand is a major industry operating around the country.[1] It is one of the largest employment sectors in the country, contributing about 1.7% of GDP, equivalent to NZ$5 billion annually.[2]
Businesses in the sector can be divided into four broad categories: Quick Service Restaurants; Takeaways; Pubs, Taverns and Bars; and Cafes and Restaurants. [3] More than half of the sector's workforce work in cafes and restaurants, and more than half of sales occur in the Auckland, Canterbury and Wellington regions.[1]
The sector has a long-term shortage of workers, particularly skilled chefs and managers. Workers do not require formal qualifications, but require customer service skills and may require certificates to manage premises and sell alcohol.[4][1] The shortage of workers has been made worse due to the COVID-19 pandemic.[5]
History
In 2019, 39.1% of sales were in the Auckland region, 12.3% of sales were in the Canterbury region, and 10.6% of sales were in the Wellington region.[1]
Between January 2020 and January 2021, the sector recorded double digit revenue declines across all categories due to the COVID-19 pandemic in New Zealand.[6] Spending on businesses including cafes, restaurants, takeaway food, and bars was 95% lower in April 2020 than in April 2019.[7]
In the late 2021 Auckland lockdown, the sector recorded a further 60% reduction in national activity.[8]
Takeaways
Chains and franchises
- KFC New Zealand is a chain of 102 fried chicken outlets,[9] established in 1971 in Royal Oak, Auckland.[10][11]
- Pizza Hut New Zealand is a chain of at least 100 pizza shops,[12] established in 1974 in New Lynn, Auckland[10][13]
- Domino's Pizza is a franchise of 95 pizza stores,[14] established in 2003.[15]
- Krispy Kreme is a chain of 46 donut shops,[16] launched in Manukau, Auckland in 2018.[17]
- Pita Pit New Zealand is a franchise of 85 pita sandwich stores,[18] established in Takapuna, Auckland in 2007.[19]
- Hell Pizza is a franchise of 79 pizza shops, established in Kelburn, Wellington in 1996.[20]
- Carl's Jr. New Zealand is a chain of 15 burger outlets,[21] established in Takānini, Auckland in 2011.[22]
- Taco Bell New Zealand is a chain of 10 Tex-Mex fast food outlets,[23] established in LynnMall, Auckland in 2019.[24]
- Donut King is a franchise of five donut shops established in 1981.[25]
- Jesters Pies is a chain of 12 pie shops, established in 2002 in LynnMall in New Lynn, Auckland.[26]
Cafes and Restaurants
Chains and franchises
- The Coffee Club is a franchise of 62 cafes, launched in 2005 in Queensgate Shopping Centre, Lower Hutt.[27]