Kaseya

2000–2012: Formation and early growth

Kaseya was founded in 2000 in California by Mark Sutherland and Paul Wong, who previously worked together on a project for the National Security Agency.^[3] In 2003, Gerald Blackie joined the company as its CEO.^[4]

In 2012, Gartner praised Kaseya for its SaaS approach to inventory and patch management, mobile device management, and its PC backup, system performance monitoring, and other extensions.^[5]

2013–2015: Investment and leadership changes

In June 2013, Insight Partners acquired control of the company and Yogesh Gupta became CEO.^[6] A few years later, in July 2015, Fred Voccola succeeded Gupta as CEO of the company.^[7]

2016–2025: Funding and transitions

In 2017, Kaseya raised almost $45 million in a private equity round.^[8] This included over $22 million from the Ireland Strategic Investment Fund.^[8]

In 2018, the company moved its headquarters from Boston to Brickell, Miami.^[9] Another funding round a year later raised $500 million.^[10] TPG was the lead investor.^[10] Kaseya was valued at $1.75 billion at the time.^[10]

In April 2023, the company acquired the naming rights to the Miami Heat's arena in a 17-year, $117.4 million agreement.^[11] Previously known as the American Airlines Arena, the FTX Arena, and the Miami-Dade Arena, the arena is now the Kaseya Center.^[11] The Heat additionally have a deal with Kaseya to make the company its official IT solutions partner.^[11]

In 2025, Fred Voccola stepped down as CEO to become Kaseya’s vice chairman.^[12] Rania Succar was chosen as Kaseya’s new CEO.^[13]

In the first two quarters of 2025, Kaseya was awarded 30 Category Leader awards from Channel Program.^[14][15] Kaseya has also been recognized as a Top 100 Global Company, and received an award for Best Security Products and Best Software for Small Business.^[16]

Kaseya 365

In the spring of 2024, Kaseya released a new product, Kaseya 365, a subscription-based platform for MSPs that is a bundle of Kaseya’s MSP offerings.^[12][17] 365 allows MSPs to secure, manage, back up, and automate IT environments.^[17][18]

There are three Kaseya 365 offerings:

• Kaseya 365 User: Enables teams to help customers prevent, respond to, and recover from threats to user identity and security^[19]
• Kaseya 365 Endpoint: Delivers capabilities for managing, securing, and backing up endpoints^[20]
• Kaseya 365 Ops: Improves operational efficiency using AI capabilities^[21][22]

Services

Kaseya's services include:

• Backup and recovery: Software for data backup, disaster recovery, and business continuity^[23][24]
• Endpoint management: Software and platforms that monitor, manage, and secure endpoint devices^[25][26]
• Security: Products designed to address cybersecurity threats, phishing, the dark web, and other challenges^[27][28][29]
• IT operations: Support for services such as IT documentation,^[30][31] MSP quoting and procurement,^[32] and MSP billing and collections^[33][34]
• IT risk management: Software for vulnerability scanning,^[35] network assessments,^[36] penetration testing (also known as pen testing),^[35] compliance management, and more^[37]
• Networking: Monitoring and managing network performance and reliability, including providing Wi-Fi access points,^[38] network switches,^[38] power distribution units,^[39][40] secure access service edge (SASE),^[41] and network operations center services.^[41]

A few of the unified offerings within 365 include:

• Datto’s Endpoint Backup, Remote Monitoring and Management (RMM) product^[18]
• Datto’s Endpoint Detection and Response (EDR) product^[18]
• Kaseya’s virtual systems administrator (VSA)^[18]
• Graphus, an automated phishing defense tool^[18]
• BullPhish ID, Kaseya’s cybersecurity awareness training product^[18]
• SaaS Alerts, which automatically severs compromised accounts from business apps^[18]
• Dark Web ID, which searches for leaked business credential and personal information^[18]
• BMS, IT Glue, and Autotask which use automation and AI to support IT and back-office staff^[18]

Acquisitions