Kura (company)
From Wikipedia, the free encyclopedia
Kura is a contact centre company based in Glasgow, Scotland.[1][2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.[3]
TypeLimited company
IndustryCustomer Management Solutions
Founded2015
FounderBrian Bannatyne Executive Chairman
Contact Centre Outsourcing Solutions | |
 Citypoint building | |
| Type | Limited company |
|---|---|
| Industry | Customer Management Solutions |
| Founded | 2015 |
| Founder | Brian Bannatyne Executive Chairman |
| Fate | Active |
| Headquarters | Glasgow, Scotland, UK |
Number of locations | 1 |
Area served | UK |
| Key people | Owen Campbell CEO |
| Products | Syntelate, Advisgo |
| Owner | Owner managed |
Number of employees | <300 |
| Website | www |
History
Kura currently operates with sites in Glasgow, Scotland and Sunderland, North East England. Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.
Accreditations
Kura are members of the National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider, Avaya.