One of its primary responsibilities is to facilitate labor mediation between employers and employees, guaranteeing the social rights of workers in Chile. In instances where conflicts arise concerning the employment relationship, parties may voluntarily request the assistance of an inspector who is tasked with assessing the situation prior to any potential escalation to a labor court.[2]
An additional key responsibility of inspectors is to provide oversight, similar to that of a labor police in other countries. Article 19 of the Chilean Constitution affirms the principles of freedom of contract and the right to select employment that offers fair and appropriate remuneration. Consequently, this agency is tasked with the responsibility of ensuring adherence to these legal provisions.[3] They possess the authority to impose fines on individuals or entities that violate labor laws. This includes breaches of employment contract clauses, non-compliance with legal and constitutional requirements during the hiring and dismissal processes, the inspection of workplace health and safety conditions, and the failure of employers to remit pension contributions for their employees, among other violations.[4]