Magic pushbutton

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The magic pushbutton is a common anti-pattern in graphical user interfaces.[1][2]

At its core, the anti-pattern consists of a system partitioned into two parts: user interface and business logic, that are coupled through a single point, clicking the "magic pushbutton" or submitting a form of data. As it is a single point interface, this interface becomes over-complicated to implement. The temporal coupling of these units is a major problem: every interaction in the user interface must happen before the pushbutton is pressed, business logic can only be applied after the button was pressed. Cohesion of each unit also tends to be poor: features are bundled together whether they warrant this or not, simply because there is no other structured place in which to put them.

For users

To a user, a magic pushbutton system appears clumsy and frustrating to use. Business logic is unavailable before the button press, so the user interface appears as a bland form-filling exercise. There is no opportunity for assistance in filling out fields, or for offering drop-down lists of acceptable values. In particular, it is impossible to provide assistance with later fields, based on entries already placed in earlier fields. For instance, a choice from a very large list of insurance claim codes might be filtered to a much smaller list, if the user has already selected Home/Car/Pet insurance, or if they have already entered their own identification and so the system can determine the set of risks for which they're actually covered, omitting the obscure policies that are now known to be irrelevant for this transaction.

One of the most off-putting aspects of a magic pushbutton is its tendency for the user interaction to proceed by entering a large volume of data, then having it rejected for some unexpected reason. This is particularly poor design when it is combined with the infamous "Redo from scratch" messages of older systems. Even where a form is returned with the entered data preserved and the problem field highlighted, it is still off-putting to users to have to return to a field that they thought they had completed some minutes earlier.

These features, and their lack with a magic pushbutton, are particularly important for naive users who are likely to make mistakes, less so for experts or the system's own programmers. This type of interface failing has been highlighted by the web, and the need to support more public users, rather than a more traditional user group of role-based office workers, carrying out the same tasks on the same system, over and over. Even though a developer who knows the system intimately and can enter data perfectly the first time around is able to use it efficiently, this is no indication that such a system is suitable for use by its actual users.

For implementation

The magic pushbutton often arises through poor management of the design process in the early stages, together with a lack of importance placed on user experience, relative to project completion. At a simple view, the simplicity of the magic pushbutton is attractive as it has few user interface modules and their interactions appear simple too. This view hides the complexity inside each module, and also devalues interface quality relative to cost.

Alternatives

Example

References

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