Montana Public Service Commission

The PSC's office is located at 1701 Prospect Ave. in Helena, Montana, where a staff of more than 30 employees, including economists, engineers, attorneys, rate analysts and others, work for the Department of Public Service Regulation. The agency works to "fairly balance the long-term interests of Montana utility and transportation companies and the customers they serve," according to the agency's Mission Statement. The department operates under the executive branch of Montana government, with the Public Service Commission overseeing the department, the Mission Statement states.

The commission generally meets once per week for its general business meeting — typically at 9:30 a.m. each Tuesday — with audio and video of the meeting streaming online at www.psc.mt.gov. Meeting times and dates may change depending on commissioners' travel schedules and the scheduling of other matters before the commission. Commission meetings are open to the public in the Bollinger Room at the PSC offices in Helena. The commission occasionally meets in executive session to discuss issues it, or the agency's attorneys, believe fall within the guidelines for closing a meeting per the state's open meeting laws. While the PSC is a public agency, utilities have the option to seek a protection order and request documents be held confidential by the commission, but must make a showing to the commission that the information meets guidelines for protection as outlined in section 38.2.5007 of the state of Montana's procedural rules for public service regulation.^[5]

Because the job is often complex and requires a thorough understanding of the utility industry, the commission relies on its staff for a wide range of research, data analysis and number crunching. The PSC's staff often appears before the commission during its weekly business meetings to discuss findings and research pertaining to matters before the commission.

The Public Service Commission likens the process of establishing utility rates to that of a banker considering a loan. While the agency doesn't loan money, "It analyzes the company's financial statements for accuracy, examines its operating practices to ensure efficiency, and reviews known future events that may affect the business."^[2]

The Commission's website, however, points out a significant contrast between the role of a banker and that of a commissioner:

"The banker would be pleased if a loan applicant could make very high profits. By law, the PSC must allow only those profits that are just and reasonable. In other words, the PSC must allow utilities an opportunity to earn just enough profit so that utility owners will have the incentives to provide adequate service to customers. No more, no less. It is this public interest protection that makes the PSC unique.^[2] The Montana Consumer Counsel, meanwhile, represents Montana consumers and intervenes on behalf of the ratepayers on issues before the Public Service Commission.^[2]

While the job of regulating utilities can be highly technical, the five commissioners and dozens of staff employees review filings made with the agency. Commissioners work within the agency from individual offices near the Capitol in Helena. Also housed within the agency are the Legal, Utility and Transportation/Centralized Services divisions. ^[6]

• Montana Public Service Commission Website