Option consommateurs
From Wikipedia, the free encyclopedia
 | |
| Formation | 1983[1] |
|---|---|
| Type | Consumer organization |
| Legal status | Active |
| Purpose | Consumer advocacy |
| Headquarters | Montreal, Quebec, Canada[2] |
Region served | Canada |
Official language | English, French |
| Éliane Hamel[3] | |
| Website | www |
Option consommateurs is a non-profit consumer organization dedicated to promoting and defending the interests of Canadian consumers.[4]
The organization was founded in 1983 and is based in Montreal. Its focus areas are energy, agri-food, financial services, privacy, and commercial practices.[1]
Through the Éconologis program, an energy efficiency program for low-income households run by the Quebec government's Ministry of Energy and Natural Resources,[5] Option consommateurs has offered free visits to low-income households in Montréal, wherein consumers are given personalized advice to improve their energy consumption, as well as new electronic thermostats.[6]
To achieve its mission, Option consommateurs pursues four objectives:
- Promoting a respectful vision of socioeconomic rights and interests of consumers;
- Empowering consumers and promoting their independence by helping, informing and representing their interests to decision makers;
- Helping to balance the power between companies and consumers, and;
- Promoting equitable legal and contractual rules with regard to consumers and businesses, ensuring their implementation and their respect.[1]