Public Service Department (Brunei)

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4°54′16″N 114°55′56″E / 4.9043509°N 114.9323583°E / 4.9043509; 114.9323583

Formed1 July 1971; 54 years ago (1971-07-01)
HeadquartersSimpang 156, Jalan Kumbang Pasang, Bandar Seri Begawan, Brunei BA1311
Employees267 (2026)
Public Service Department
Jabatan Perkhidmatan Awam
جابتن ڤرخدمتن عوام
National emblem of Brunei

Headquarters in Jalan Kumbang Pasang, Brunei
Agency overview
Formed1 July 1971; 54 years ago (1971-07-01)
JurisdictionGovernment of Brunei
HeadquartersSimpang 156, Jalan Kumbang Pasang, Bandar Seri Begawan, Brunei BA1311
Employees267 (2026)
Agency executive
  • Dr. Norfarizal Othman [1], Director-general
Parent agencyPrime Minister's Office
Websitewww.jpa.gov.bn

The Public Service Department (Malay: Jabatan Perkhidmatan Awam; Jawi: جابتن ڤرخدمتن عوام; JPA) is a department overseen by the Prime Minister's Office (PMO). It serves as the central agency for managing human resources in Brunei's public sector.[2] It is tasked with planning, managing, and developing the civil service workforce to ensure consistent and efficient contributions to national administration and economic progress. The JPA's responsibilities include formulating and reviewing human resource policies through structured planning and research, implementing effective administrative systems, and enhancing the skills and capabilities of civil servants to align with organisational objectives and national priorities.[3]

Originally established as the Office of Public Service on 1 July 1971, the department initially operated as a section within the State Secretary's Office, led by a job officer. Its primary responsibility was managing staff administration within the public service. On 1 August 1975, the office became an independent entity, headed by a director, and by 1 January 1976, the director position was formally established.[4]

After Brunei's independence on 1 January 1984, the office was placed under the PMO. On 1 March 1992, it underwent comprehensive restructuring to improve efficiency and redefine its roles, responsibilities, and activities. Subsequently, on 1 May 1993, it was renamed the Public Service Department, headed by the director-general of public service. At the same time, the department's Training Unit was elevated to the Institute of Public Service and incorporated as a section under the PMO. This rebranding signified the department's broader role as a central agency for managing and developing the human resources of Brunei's public service.[4]

On 2 January 2020, JPA relocated its headquarters to Jalan Kumbang Pasang, Bandar Seri Begawan.[5][6] On 1 July 2021, the department marked its golden jubilee, celebrating 50 years of service.[7]

Organisational structure

Leadership offices

The JPA leadership positions is as follows:[8]

  • Director-general
    • Deputy director-general
      • Counselling services
      • Development and management
      • Information technology management
      • Membership and training administration
      • Personnel services
      • Research and planning

Divisions

The JPA is divided into six major divisions:[5]

  • Counseling Services Section
  • Development & Management Section
  • Information Technology Management Section
  • Personnel Service Section
  • Research & Planning Section
  • Staffing & Training Administration Section

Director-generals

Initiatives

References

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