Qualfon
From Wikipedia, the free encyclopedia
 | |
| Company type | Private company |
|---|---|
| Industry | Call centres |
| Founded | 1995 |
| Headquarters | , |
Area served | International clients |
| Products | Call centers, BPO and back-office processing |
| Services | Business process outsourcing (BPO), telemarketing, call center consulting, technical support, collections, lead generation, and back-office support |
Number of employees | 15,000[1] (2020) |
| Divisions | Qualfon Data Solutions Group (DSG) |
| Website | |
Qualfon is a Mexican multi-national company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 and has a history of acquisitions. It is privately held company operating across a number of countries with a focus on business process outsourcing (BPO).[2]
Qualfon has a decentralised structure, its CEO is based in Florida and the company operates in Mexico, the United States, the Philippines, Guyana, China, Costa Rica and India.[3]