Robert H. Hayes
From Wikipedia, the free encyclopedia
Robert H. Hayes | |
|---|---|
| Alma mater | Stanford University |
| Occupation | Academic |
Robert H. Hayes is an American academic. He is the emeritus Philip Caldwell Professor of Business Administration at the Harvard Business School.
Robert H. Hayes received a PhD from Stanford University in 1966.[1]
Career
Hayes worked for IBM and McKinsey & Company.[1]
He became a professor at the Harvard Business School, eventually receiving the Philip Caldwell chair in business administration.[1] He worked with William J. Abernathy.[2] Professor Wickham Skinner was one of their mentors.[2] Hayes and Steven C. Wheelwright adopted the term "world class manufacturing" to cover the competitive context in which manufacturing businesses could use their operational manufacturing capabilities to strategic advantage.[3]
Hayes served as the president of the Production & Operations Management Society.[1] He serves on the board of directors of the American Productivity & Quality Center.[1]
