Shirley Hoy

Prior to her becoming the chief administrative officer (CAO) of the City of Toronto, she held positions such as Director of Policy and Planning for the Community Services department; General Manager of Administration for Exhibition Place; and Executive Director for the Metro Chairman's Office.^[2]

She worked in the provincial government between 1991 and 1995, at the end of which she was appointed to the post of "Commissioner of the Community and Neighbourhood Services" in January, 1996.^[2]

Originally appointed as the Acting CAO of Toronto, she was bestowed with the official title on November 6, 2001. During the City's corporate restructuring in late 2004, her title was changed to City Manager, however, her job remained essentially the same.

On July 28, 2008, after serving almost seven years as Toronto's City Manager, Hoy tendered her resignation, effective October 6, 2008. In her letter of resignation, Hoy cited her intention to continue working in the health and social services sector.^[3][4]

In 2016, Hoy was acclaimed as the Chair of the Governing Council of the University of Toronto until 2017.^[2]

She was married to Gordon Chong until his death in 2018.

• TheStar.com: City manager stepping down