The Call (Backstreet Boys song)

According to the sheet music published at Musicnotes.com by Universal Music Publishing Group, "The Call" has a BPM of 100 and is played in the key of B-flat minor (with a key change to C minor). The band's vocal range spans from the low note F₄ to the high note of A_b5.^[3]

An instrument in the song is the sound of Howie Dorough's flatulence while recording the vocals, which producer Max Martin sampled. In 2017, Dorough said of the incident: "I got in the booth, was breathing in really heavily singing my part, and I guess some extra air kind of came out. It made everybody laugh, and Max decided to take that and sample it to turn it into the 'dun dun dun, dun dun dun dun.'"^[4]

The music video for "The Call" was directed by Francis Lawrence.^[5] For the video version of the song was edited to extend the length of the song. Additional telephone rings were added at the start, and one measure was added to both the break following the second chorus and the subsequent a cappella choral segment. A third repeat of the final chorus was also added.

Two cuts of the video were released. One featured the modified version, and the second featured the Neptunes remix. The two versions were substantially the same; however, the differing arrangements of the two song versions resulted in the video being slightly re-edited to match. The Neptunes video also adds flashes of early in the video as callbacks near the end of the video; there is also an unreleased remix video using the Thunderpuss Club Mix and the Thunderdub of the song. Band member AJ McLean later admitted on The Oprah Winfrey Show, in an episode discussing his recovery from depression and drug and alcohol abuse, that he tried cocaine for the first time on the set of this video. The music video won at the MTV Asia Awards 2002 for Favorite Video. The song also received two nominations for Best Pop Video and Viewer's Choice at the 2001 MTV Video Music Awards.

Complementing the lyrics to the song, the video tells the story of a man who is unfaithful to his girlfriend. He meets another lady in a nightclub and leaves the club with her instead of going home to his girlfriend (whom he calls to make up an excuse for being late home). Each member of the Backstreet Boys serve as the cheating man progressively. At the end, they are caught by the girlfriend and her friends of friends.

Credits adapted from the European maxi single's liner notes.^[6]

• Max Martin – songwriter, producer, recording, mixer
• Rami Yacoub – songwriter, producer, recording, mixer
• John Amatiello – assistant recording engineer, Pro Tools engineer
• Henrik Janson – guitar
• Stockholm Session Strings – strings
• Tom Coyne – mastering