In the three-part series, the story is told chronologically from the points of view of those close to Napolitano. This includes a complex of people who support her claim, which she has always maintained is accurate, including an interview with her son and representatives for the estate of Budd Hopkins, the author of the book about her titled Witness: The True Story of the Brooklyn Bridge Abduction. There are also reports from individuals who initially believed the story but are now skeptical.[2] Napolitano claims that she had a previous experience 13 years earlier when she woke up with a nosebleed.[2] She claims a group of small gray beings placed her on a table in the spaceship and put a strange metallic device into her nose while telling her to be quiet in some peculiar, telepathic language. Napolitano says that she first thought it had all been a dream when she woke up in bed. But when she noticed a lump in her nose, she went to a doctor, who said that while there was nothing in her nose now, there was a build-up of cartilage that suggested there had been something foreign in it.[4]
A Netflix promo says, "This docuseries explores whether it was an elaborate hoax or proof of alien life."[1] Initially, filmmaker Carol Rainey believed Napolitano's story, but she later thought that her ex-husband Hopkins had lost his objectivity. She became a major critic.[6] The Decider summarized their impressions in this way, "Despite all the archival footage and dark-toned reenactments that set the scene for The Manhattan Alien Abduction, the docuseries is essentially two now-senior citizens litigating a decades-old beef via the camera they’re talking into and the producer that’s asking them questions." They also complain that the reenactments in the series are "a little over the top."[7]
The October 2024 lawsuit, filed by Napolitano and the estate of Budd Hopkins, seeks damages for six claims, including fraud, defamation, and breach of good faith.[2] Her biggest detractor was filmmaker Carol Rainey, Hopkins's ex-wife. Rainey recalled that she initially believed Napolitano’s story, and they became friends. But over time, Rainey began to question whether Napolitano was telling the truth. Part of Napolitano’s lawsuit concerns the use of footage of interviews with Rainey in the documentary, which Napolitano claims Netflix told her would not be extensively used.[6] Napolitano argues that Netflix portrayed her as a "fabulist" and that she was "smeared as a liar by a late ufologist's scorned ex-wife."[1]