The Telecom Commercial Communication Customer Preference Regulations, 2010

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The Telecom Commercial Communication Customer Preference Regulations, 2010
Telecom Regulatory Authority of India
  • An Act to respite customers from pesky marketing calls and SMS
CitationTHE TELECOM COMMERCIAL COMMUNICATIONS CUSTOMER PREFERENCE REGULATIONS, 2010
Territorial extentWhole of India
Enacted byTelecom Regulatory Authority of India
Enacted18 January 2010
Commenced27 September 2011
Amended by
The Telecom Commercial Communications Customer Preference (Twelfth Amendment) Regulations, 2013

The Telecom Commercial Communication Customer Preference Regulations, 2010 (TCCCPR) is a Regulation by Telecom Regulatory Authority of India, enacted in 2010,[1] came into force from 27 September 2011. The regulation was launched by Telecom minister of India Kapil Sibal which enables people across India to respite from pesky marketing calls and SMS.[2]

The Indian telecom Industry with nearly 900 million subscribers is the second largest wireless market in the world. Low tariffs and direct reach to consumers has made SMS and direct calling one of the most cost effective ways of selling services and products. However, telemarketing has become a major irritant to customers over few years.[3]

Regulation

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References

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