TikTok Shop
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Type of site | |
|---|---|
| Headquarters | Culver City, California |
| Owner | TikTok |
| Industry | E-commerce |
| Parent | ByteDance |
| URL | |
| Launched | September 2023 |
TikTok Shop is an e-commerce feature of the video hosting service TikTok. Officially launched in September 2023,[1] the feature enables users interested in starting a business and generating income to upload their curated products on TikTok for others to discover and purchase.[2] Daily sales averaged approximately US$7 million in October 2023.[2]
In October 2019, TikTok announced its partnership with Shopify for a feature called TikTok: For Business.[3]
In November 2022, ByteDance commenced beta testing of the platform in the United Kingdom and several Southeast Asian countries. In December 2022, Amazon announced the release of Amazon Inspire, a platform resembling TikTok Shop, in a bid to compete with TikTok itself.[4]
In September 2023,[1] ByteDance announced the launch of TikTok Shop globally, which was notably influenced by the launch of Amazon Inspire.[5][6]
Features and Services
TikTok Shop is TikTok's in-app e-commerce service that allows users to shift between consuming content and online shopping without leaving the app.[7] It is an example of a subset of e-commerce called "social commerce", an industry that has been expanding rapidly in recent years.[7]
Social commerce combines online shopping with social media platforms with features like the ability to purchase within the app, interactive posts or "shoppable content" that allow users to engage with products through the app's content, and ability for merchants to leverage influencer endorsements.[7] In addition to these features, TikTok Shop includes an in-app storefront where customers can search and browse available products, a resale category for luxury items, initiatives intended to aid small businesses, livestreams through which products can be both promoted and purchased as a way to drive buyer interaction, and an algorithm designed to promote products to users based on their prior engagement.[7][8]
Performance Analytics
TikTok Shop has been a major contributor to the sharp rise in US social commerce growth in recent years despite its late entry into the industry.[7][9] In 2024, TikTok Shop generated over US$100 million during Black Friday.[7][8]
Because of TikTok Shop's ability to reach a wide audience and garner high consumer engagement, some companies use the site as a primary channel for testing new products and gaining visibility before they reach traditional retail outlets.[8]
The social commerce industry is projected to exceed US$1 trillion by 2028, with TikTok Shop expected to have a major impact on that trajectory.[7][9]