Transversal Corporation
From Wikipedia, the free encyclopedia
 | |
| Company type | Private |
|---|---|
| Industry | Computer software |
| Founded | 1998 |
| Founder | Davin Yap, David MacKay |
| Headquarters | , United Kingdom |
Area served | International |
| Website | www |
Transversal Corporation is a British software company specializing in cloud-based knowledge management.
Transversal was founded in 1998 by Davin Yap and David MacKay, researchers at the University of Cambridge, to develop a business application for answering customers' questions. Yap served as CEO until 2003 and again from 2005 to 2014, when he was replaced by company executive Heather Richards.[1][2][3]
In 2007, Transversal was named one of the UK's 20 fastest-growing venture companies.[4] During the 2010s it broadened its geographical reach by opening offices in Australia, Germany and the United States.[5][6]
In 2019, Transversal was acquired by Verint Systems.
Products and services
Transversal provides knowledge management software for customer-facing websites, contact centers and enterprise systems.[7] It offers an end-to-end implementation service (including consultancy and design), as well as an API to enable its technology to be integrated with existing platforms.[8][9]