Zambia Information and Communications Technology Authority
Communications & IT regulatory authority in Zambia
From Wikipedia, the free encyclopedia
The Zambia Information and Communications Technology Authority (ZICTA) is a regulatory body responsible for regulating the ICT industry in Zambia. It is authorised by three Acts — the Electronic Communications and Transactions Act No. 21, the Information and Communications Technologies (ICT) Act No. 15 of 2009, and the Postal Services Act No. 22 of 2009 — and regulates ICT, postal and courier services in Zambia. ZICTA is governed by a Board of Authority of nine executive members; all decisions of the Board are executed by the Director General.[2] It is most visible to the public and active through their Facebook page relating to issues pertaining to the mobile phone market.[3] In November 2019 the Zambian Minister of Transport and Communications dissolved the ZICTA board.[4]
| |
| Agency overview | |
|---|---|
| Formed | 2009 |
Preceding agency |
|
| Jurisdiction | Government of Zambia |
| Headquarters | |
Agency executive |
|
Parent department | Ministry of Transport, Works, Supply and Communications[2] |
| Website | www |
Mandate
According to their website, ZICTA's mandate is as follows:[1]
- "Regulate the provision of electronic communication services and products in Zambia.
- "Monitor the performance of the sector including levels of investment and availability, quality, costs and standards of electronic communication services.
- "Administer the country code top-level domain (.zm)[5] as well as electronic addresses.
- "Disseminate information and promote the participation by the public in the provision of electronic communication services.
- "Provide for a national frequency and numbering plan.
- "Set standards for the ICT sector.
- "Promote competition in the sector and also regulate tariffs charged by operators offering electronic communication services.
- "Protect the rights and interests of consumers, service providers, suppliers and manufacturers."[2]
