Concerns and controversies at the 1988 Winter Olympics

A series of ticket-related scandals plagued the organizing committee as the Games approached, resulting in widespread public anger.^[21] Demand for tickets was high, particularly for the premier events which had sold out a year in advance. Residents had been promised that only 10 per cent of tickets would go to "Olympic insiders", IOC officials and sponsors,^[22] but OCO'88 was later forced to admit that up to 50 percent of seats to top events had gone to insiders.^[22][23][24] The organizing committee, which was subsequently chastised by mayor Klein for running a "closed shop", admitted that it had failed to properly communicate the obligations it had to supply IOC officials and sponsors with priority tickets.^[25]

Organizers attempted to respond to public concern by asking sponsors to consider reducing their orders and by paying $1.5 million to add 2,600 seats to the Saddledome, as well as increase capacity for ski jumping, alpine skiing and the opening and closing ceremonies.^[26][22] Organizers noted that the Calgary Games offered a then-record 1.9 million tickets for sale,^[26] three times the amount available at Sarajevo or Lake Placid, and that 79 per cent of tickets were to be allocated Calgarians and 21 per cent to sponsors and other VIPs.^[26][22][25] By the start of the 1988 Winter Games, a record of over 1.4 million tickets had been sold,^[27] a figure that eclipsed the previous three Winter Games combined.^[28] In the OCO'88's final report, the Committee admits the culmination of fraud charges, large portion of premier tickets requested by Olympic insiders, and poor communications led to a negative public reaction to the ticketing process.^[26]

These events were preceded by the ticketing manager for OCO'88 being charged with theft and fraud after he sent modified ticket request forms to Americans that asked them to pay in United States funds rather than Canadian and to return them to his company's post office box rather than the office of the organizing committee. The American dollar was trading 40 cents higher than the Canadian dollar, resulting in significantly higher than anticipated revenue through currency conversion.^[29][30][26] The ticket manager maintained his innocence claiming he was used as a scapegoat and credit card company Visa was responsible for the error, despite his claims, the ticketing manager was convicted of fraud, theft, and forgery, and sentenced to 5 years in prison.^[31][22]

Other planning and logistical issues plagued ticket sales during the 1988 Winter Olympics. The OCO'88 ticketing department was not prepared to handle the significant demand created by the aggressive marketing strategy which saw cut-out advertisements placed in 27 major Canadian newspapers (3.7 million forms) and other international papers (800,000 forms) allowing individuals to buy tickets by mailing a certified cheque.^[22] Members of the public were under the assumption that the "first-come first-serve" ticketing process would allow those who mailed their cheques on the same day the forms were released the first rights at tickets.^[32] However, Canada Post did not mark letters with the date of posting, and the ticketing department placed mail into large 800-letter bins which was then opened in a computer generated random order.^[32] The backlog resulted in purchaser order notifications being delayed a month from November 30, 1986, to December 31, 1986.^[32] A second public ticket update was issued in February 1987 to notify the public of what tickets remained, as 50 per cent had been allocated by then,^[33] and a third ticket update was sent out in May 1987.^[33]

There were several groups which received pre-allocated tickets. The Children's Ticket Fund provided a total of 12,088 tickets were distributed to child-focused agencies and communities within Alberta and eastern British Columbia.^[34]

The Lubicon Lake Band, a Cree First Nations in northern Alberta orchestrated a boycott of elements of the 1988 Winter Olympic Games as a protest for the abusive treatment by the Government of Canada.^[35] The Government of Canada had promised the Lubicon Cree a land settlement in 1940 which had failed to materialize.^[35]

OCO'88 had planned an CA$13 million Olympic Arts Festival to take place from January 14, 1988, to May 1, 1988, during the Games with over 600 exhibitions.^[36][35] The Lubicon protest focused on the Glenbow Museum's "The Spirit Sings: Artistic Traditions of Canada's First Peoples" exhibition sponsored by Shell Canada, which sought to display over 6,000 displaced first nations and non-first nations artifacts brought together from collections around the world.^[35][37] The Spirit Sings was considered by OCO'88 chairman Frank King as the "flagship" event of the Olympic Arts Festival.^[37] The Spirit Sings was intended to bring a wide array of First nations ethnographic materials from public and private European collections back to Canada for display, many of the artifacts were considered "lost" to Canadian scholars.^[37] The Spirt Sings sold more than 126,000 tickets during its five-week run in Calgary.^[36]

The Lubicon Cree began publicly discussing their goals and past treatment by the provincial and federal governments in the early-1980s which attracted broad national and international attention, with articles discussing the Lubicon plight appearing in The Globe and Mail and The New York Times.^[38] The Lubicon call for a boycott started in 1986 after Shell Canada was announced as the sponsor for The Spirit Sings, Shell had developed oil and gas infrastructure on land claimed by the Lubicon Cree.^[39] Lubicon Cree leaders Lennarson and Ominayak began a public relations campaign to convince European museums holding desirable objects for The Spirit Sings to not loan the objects, and were supported by other Indigenous organizations such as the Assembly of First Nations, the Indian Association of Alberta, the Metis Association of Alberta, and the Grand Council of Crees of Quebec.^[40] The boycott was somewhat successful, as it dissuaded 29 international museums from participating in The Spirit Sings,^[35][36] including New York's National Museum of the American Indian.^[41] During the torch relay in Quebec, 700 Mohawks protested along the route.^[35]

Olympic reports

• Calgary Olympic Development Association (1981). Calgary, Canada (Candidature File) (in English and French). Calgary: Calgary Olympic Development Association.
• OCO'88 (1988), XV Olympic Winter Games: Official Report (in English and French), XV Olympic Winter Games Organizing Committee, ISBN 0-921060-26-2{{citation}}: CS1 maint: numeric names: authors list (link)

Works cited

• Archibald, Samantha L. (1995). Contested Heritage: An Analysis of the Discourse on The Spirit Sings (M.A.). University of Lethbridge. hdl:10133/27.
• Findling, John E.; Pelle, Kimberly D., eds. (1996). Historical dictionary of the modern Olympic movement. Westport, Conn.: Greenwood Press. ISBN 0-313-28477-6.
• King, Frank W. (1991). It's how you play the game : the inside story of the Calgary Olympics. Calgary: Script, the Writers' Group. ISBN 978-0-9694287-5-6.
• Wallechinsky, David; Loucky, Jaime (2009). The complete book of the Winter Olympics (2010 ed.). London: Aurum. ISBN 978-1-84513-491-4.
• Chan, S C; Torok-Both, G A; Billay, D M; Przybylski, P S; Gradeen, C Y; Pap, K M; Petruzelka, J (1 July 1991). "Drug analysis at the 1988 Olympic Winter Games in Calgary". Clinical Chemistry. 37 (7): 1289–1296. doi:10.1093/clinchem/37.7.1289. ISSN 0009-9147. PMID 1677317.