Draft:ATM Group
Tech-enabled customer operations and revenue outsourcing company
From Wikipedia, the free encyclopedia
ATM Group is the trading name of AT Management Ltd, a private company based in Leicester, England, that provides customer-contact outsourcing services.[1][2] Its activities include customer service, support, sales, retention, service desk, technical support, back-office work and multilingual customer-contact delivery.[3][4] The group operates in the United Kingdom, Ireland, the Netherlands and South Africa.[5]
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Submission declined on 6 March 2026 by Pythoncoder (talk).
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| Submission declined on 18 February 2026 by TheObsidianGriffon (talk). This draft reads like an advertisement. Wikipedia is an encyclopedia, not a platform for promotion or marketing. Drafts that are exclusively promotional may be deleted without notice.
Declined by TheObsidianGriffon 37 days ago.Wikipedia articles must be written neutrally in a formal, impersonal, and dispassionate way. They should not read like a blog post, advertisement, or fan page. Rewrite the draft to remove:
Instead, only summarize in your own words a range of independent, reliable, published sources that discuss the subject. If you have a conflict of interest (e.g. you are the subject, an employee, or a relative) or are being paid to edit, you must disclose this to comply with Wikipedia's Terms of Use. | |
| Company type | Trading name |
|---|---|
| Industry | Business process outsourcing; customer experience; revenue generation outsourcing |
| Founded | 2007 |
| Founder | Andrew McArthur |
| Headquarters | Leicester, England |
Area served | United Kingdom, Netherlands, South Africa |
Key people | Vimal Prema (Group Managing Director) |
Number of employees | 1,000+ |
| Website | atm.group |
History
AT Management Ltd was incorporated in England and Wales on 9 July 2007.[1] Companies House records show that the company was previously named Alpha Thrust Management Limited until November 2018.[1]
In April 2021, AT Management announced that it would open a sales and marketing contact centre in Sligo, Ireland, with plans to create 40 jobs.[6]
In November 2024, TCMS Solutions became part of ATM Group. Dutch trade publication Ziptone reported that ATM acquired three quarters of the shares in TCMS Solutions and described the enlarged group as operating in the United Kingdom, Ireland, the Netherlands and South Africa.[5]
Operations
ATM Group provides outsourced customer-contact and revenue-support services.[2][4] Its services include customer care and complaints handling, billing and account support, service desk and technical support, back-office and casework, sales and retention programmes, multilingual support, and related quality assurance, training and workforce-planning functions.[3][4]
The company delivers programmes from sites in the United Kingdom, the Netherlands and South Africa.[2][4] In January 2025, Ziptone reported that the group also had operations in Ireland following the addition of TCMS Solutions.[5]
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